At a Glance
- Tasks: Keep fire and security systems running smoothly to protect people and property.
- Company: Join Trinity, a leader in fire and security solutions.
- Benefits: Competitive salary, uncapped commission, paid overtime, and discounts at over 800 retailers.
- Other info: Enjoy industry-leading training and excellent career progression opportunities.
- Why this job: Make a real difference in your community while earning and learning.
- Qualifications: Experience with fire, security, and CCTV systems; great communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Service Engineer - Fire & Security Systems (Fire alarm, CCTV, Access Control, Intruder)
Location: Cheltenham
Salary: Competitive base salary + uncapped Engineer commission scheme
Join Trinity and make a real difference across the South West of England. In this key role, you’ll keep our clients’ Fire and Security systems performing at their best—safeguarding people, property, and businesses when it matters most.
Why Trinity?
- Regional work, daily work in your local region.
- Uncapped earnings, through Trinity’s Engineer Commission and Enhanced Overtime Scheme’s.
- Industry leading training, on systems such as Gent, Notifier, Protec, and Baldwin Boxall.
The role of Service Engineer
As a Service Engineer at Trinity, you will be completing scheduled servicing in a timely and efficient manner, adhering to Trinity’s high-quality standards. You will be working as part of a skilled team of Service Engineer’s and will be supported by our wider support departments to provide high quality service and customer experience.
The key tasks include the following:
- Effectively communicate with customers to ensure a good understanding of system and site status.
- Liaise with service administrators and other internal stakeholders to ensure our service commitments are met.
- Work to a planned service and maintenance schedule, emergency call out requirements. Issue remedial repairs and minor additions to existing installations in line with service administration guidance.
The systems you will work with at Trinity
Fire - Gent, Notifier, Advanced, Protec & other open protocol/conventional systems
CCTV - HikVision, Avigilon, Dahua
Intruder - Galaxy, Texecom
Access Control - Paxton, Honeywell, Gallagher
What skills do you need?
- Experience in servicing and maintaining fire, security & CCTV systems to relevant British Standards.
- Ability to identify all types of cable associated with fire detection and security systems, and to correctly test and terminate the cable ends in accordance with manufacturers’ instructions.
- A logical approach to system fault diagnosis and rectification.
- To always provide outstanding customer service.
- Excellent verbal and written communication.
What technical knowledge do you need?
- Understand the basic building services to test cause and effect of fire alarm interfaces.
- A comprehensive understanding of the causes and cures of fire, intruder, CCTV and access control problems, including an ability to recommend changes to practices and processes that may cause false alarms as well as recommending changes to the systems.
- Basic Electrical Safety training (ECA).
What will Trinity give you?
At Trinity Fire & Security, we believe in rewarding our employees for their work and commitment. Our remuneration package includes a competitive basic salary and the opportunity to earn more through our uncapped commission scheme which rewards you for your talent, as well as paid overtime and travel time.
We are also committed to providing the training required to support and develop all our employees. As you grow with Trinity, you will be provided the opportunity to undertake industry leading training programmes to allow to excel in your position and progress in the direction you want to take your career.
The total package would include:
- Holiday - 23 days which increases with service, plus bank holidays
- Bonus scheme - Uncapped earning potential
- Employee Discount Programme - Discounts and cashback across over 800 national retailers
- Pension scheme - Via Royal London
- Company vehicle - With fuel card
- Paid overtime at enhanced rates alongside travel time (minus 30 minutes each way)
- Employee referral scheme – earn up to £2,000 for each employee you bring into Trinity
- Life Assurance
- Employee Welfare assistance programme
Equal Opportunities in Practice
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting
It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Fire & Security Service Engineer Engineering - Direct · Cheltenham employer: & Security Systems Ltd
Trinity Fire & Security is an exceptional employer, offering a competitive salary and uncapped commission scheme that rewards your hard work and dedication. With a strong focus on employee development through industry-leading training and a supportive work culture, you will have the opportunity to grow your career while making a meaningful impact in your local community. Enjoy additional benefits such as paid overtime, a generous holiday allowance, and a comprehensive employee welfare programme, all while working in the vibrant region of Cheltenham.
Contact Details:
& Security Systems Ltd Recruitment Team
StudySmarter Expert Advice🤫
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We think you need these skills to ace Fire & Security Service Engineer Engineering - Direct · Cheltenham
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
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How to prepare for a job interview at & Security Systems Ltd
✨Know Your Security Protocols
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