Door Supervisor

Door Supervisor

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome visitors, screen for entry, and ensure safety at the venue.
  • Company: SGL is a rapidly growing organisation in Edinburgh's vibrant entertainment scene.
  • Benefits: Enjoy continuous learning, career growth opportunities, and performance recognition.
  • Why this job: Join a supportive team and make a positive impact while developing your skills.
  • Qualifications: Strong communication skills and a 5-year checkable work history are essential.
  • Other info: Flexible working options available: full-time, part-time, temporary, or permanent.

The predicted salary is between 24000 - 36000 £ per year.

Due to growth and expansion within our team, SGL is seeking an experienced Door Supervisor to work within Edinburgh, demonstrating our values of Loyalty, Integrity, and Professionalism while delivering a high standard of service.

We need exceptional individuals who thrive in a customer-centric environment. If you are a natural communicator with excellent problem-solving skills and a positive attitude, we want to hear from you!

At SGL, we prioritize your professional growth and success. Joining us as a Door Supervisor means becoming an integral part of the venue and team, where you will be responsible for maintaining top-notch customer care and safety. This is a fantastic opportunity to be part of a rapidly growing organization and make a positive impact on Edinburgh's lively entertainment scene.

What We Need From You:
  • Ability to establish strong rapport with clients, customers, and colleagues.
  • Excellent communication and customer service skills.
  • Self-motivated and comfortable working as part of a diverse team.
  • Ability to provide a 5-year checkable work history.
What You Will Be Doing:
  • Extend a warm and professional welcome to venue visitors.
  • Screen individuals for entry suitability.
  • Collaborate with clients, customers, and colleagues.
  • Conduct searches for unauthorized or illegal items.
  • Respond promptly and efficiently to incidents within queues or the venue.
  • Offer customer support and manage incidents both inside and outside the venue.
  • Maintain a security presence to ensure smooth operations and enhance the customer experience.
What We Will Do For You:
  • Continuous Learning: Access to tailored training programs, workshops, seminars, and industry conferences to enhance your skills and stay updated with the latest security trends.
  • Growth Opportunities: Pathways for career progression and new challenges within our organization, fostering a culture of growth and advancement.
  • Performance Recognition: Acknowledgment of your achievements and outstanding performance through various recognition programs, creating a positive and motivating work environment.
  • Supportive Leadership: Guidance, mentorship, and resources from our committed leadership team to support your success and help you thrive in your role.

Door Supervisor employer: Security Industry Authority Approved Contractor SecuriGroup

At SGL, we pride ourselves on being an exceptional employer in Edinburgh, where our values of Loyalty, Integrity, and Professionalism guide our commitment to delivering outstanding service. We offer a vibrant work culture that prioritises continuous learning and career growth, ensuring that our Door Supervisors are not only recognised for their contributions but also supported by a dedicated leadership team. Join us to make a meaningful impact in the lively entertainment scene while enjoying a rewarding and dynamic work environment.
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Contact Detail:

Security Industry Authority Approved Contractor SecuriGroup Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Door Supervisor

✨Tip Number 1

Familiarise yourself with the local Edinburgh entertainment scene. Understanding the venues, their clientele, and the types of events held can give you an edge in conversations during interviews and help you demonstrate your commitment to the role.

✨Tip Number 2

Showcase your communication skills by engaging in community events or volunteering in roles that require customer interaction. This not only builds your experience but also provides real-life examples to discuss during your interview.

✨Tip Number 3

Network with professionals in the security industry. Attend local meetups or join online forums where you can connect with current Door Supervisors or security personnel. They can offer insights and potentially refer you to opportunities at SGL.

✨Tip Number 4

Prepare for situational questions that may arise during the interview. Think about past experiences where you successfully handled difficult situations or provided excellent customer service, as these will highlight your problem-solving skills and professionalism.

We think you need these skills to ace Door Supervisor

Excellent Communication Skills
Customer Service Skills
Problem-Solving Skills
Teamwork and Collaboration
Self-Motivation
Conflict Resolution
Attention to Detail
Ability to Remain Calm Under Pressure
Security Awareness
Interpersonal Skills
Ability to Conduct Searches
Incident Management
Rapport Building
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Door Supervisor. Familiarise yourself with the skills required, such as excellent communication and customer service abilities, as well as the importance of maintaining safety and security.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your ability to establish rapport, problem-solving skills, and any previous roles in customer service or security.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've demonstrated loyalty, integrity, and professionalism in past positions.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly. A polished application reflects your attention to detail.

How to prepare for a job interview at Security Industry Authority Approved Contractor SecuriGroup

✨Showcase Your Communication Skills

As a Door Supervisor, excellent communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and engage in active listening. Share examples of how you've effectively communicated in past roles, especially in challenging situations.

✨Emphasise Customer Service Experience

Highlight your experience in customer service, as this role requires a strong focus on maintaining a positive customer experience. Discuss specific instances where you went above and beyond to assist customers or resolve issues, showcasing your commitment to exceptional service.

✨Demonstrate Problem-Solving Abilities

Prepare to discuss scenarios where you've had to think on your feet and solve problems quickly. The interviewer will be interested in your approach to handling difficult situations, so provide clear examples that illustrate your problem-solving skills and ability to remain calm under pressure.

✨Align with Company Values

Familiarise yourself with SGL's values of Loyalty, Integrity, and Professionalism. During the interview, express how these values resonate with you and provide examples from your past experiences that reflect these principles. This will show your potential employer that you are a good cultural fit for their team.

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