Technical Services Coordinator | Porton Down

Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Contract: Full Time, Permanent Location: Porton Down, Salisbury, Wiltshire, SP4 0JQ Working Hours: 37.5 hours, Monday to Friday 8:00AM – 4:30PM Here at VIVO we are looking for a Technical Services Coordinator to support the technical services team and operational delivery staff, along with offering technical support and working closely with the Head of Technical Services, Built Estate Managers and Senior Authorised Persons. You will be responsible for coordinating the delivery of compliance activity in relation to the delivery of building services, ensuring they are compliant with the relevant British Standards. You will also be responsible for the close out of corrective actions, open incident reports, and significant site issues, ensuring they are closed effectively and within the set time scales. As part of this, you will be working with the technical administration team to maintain internal records with technical documentation and compliance records. We are looking for someone ambitious and forward thinking, who will be able to work closely with the Head of Technical Services to identify and deliver improvements to existing processes and who will support in driving strategy to create an engaging and safe environment for both building users and the customer. As part of this role you will be undertaking tasks such as; ensuring the timely receipt of compliance certification, coordinating reviews of all inspection reports and certification relating to infrastructure and building service inspections, raising necessary remedial tasking and ensuring they are correctly identified and carried out, and managing and maintaining building operating and maintenance records and documentation. You will also be managing key specialist supply chain partners, and liaising with the DSTL end user, facilities managers, and other key stakeholders along with the technical services and operations team on the site. What you’ll need to do this role Firstly, you will have either a Mechanical or Electrical qualification, ideally having experience in a multi skilled background. You will also need experience working with either a mechanical, electrical or any other management system. You will need knowledge of relevant Health and Safety requirements, including COSHH and RIDDOR. You will need to have demonstrable experience in managing contractors’ maintenance and/or a construction environment. As this role will include communicating with individuals and teams across all levels of the business, along with the customer and supply chain, you will need to be a strong, confident communicator with experience in a people facing role. It is desirable that you hold an SMTS, and essential if you don’t that you are willing to upskill towards one. It is also desirable that you have an accredited health and safety qualification. This role will require you to travel to remote sites weekly therefore it is essential that you hold a clean and valid UK driving licence or can travel to remote locations without the use of public transport. It is desirable that you have experience of operating within an MOD environment and have familiarity with geography and establishments within area of responsibility. You must be able to pass SC Clearance to be considered for this role. You must be a British National to be eligible for this role. What we offer Up to 6% contributory pension scheme 25 Days annual leave Volunteer leave Established reward and recognition scheme One paid professional subscription Life Assurance Policy Employee discount and reward schemes Interesting, varied, and enjoyable work A company that recognises your contribution Training opportunities and qualifications within a supportive environment to ensure career progression VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.