Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of Securitas, welcoming visitors and ensuring top-notch service.
- Company: Join Securitas, a leader in security services, known for its commitment to excellence.
- Benefits: Enjoy perks like gym discounts, wellness support, and opportunities for further education.
- Why this job: This role offers a dynamic environment with a focus on customer service and teamwork.
- Qualifications: Must have a 5-year checkable history and exceptional customer service skills.
- Other info: Work Monday to Friday, 06:00-16:00, earning £16.35 per hour.
We have a fantastic and exciting opportunity for an experienced Front of House, Brand Ambassador to join our STARS team. Working for one of our high-profile clients in Brimsdown, EN3 7PW. STARS at Securitas provide a “two roles in one" service to our clients, their staff, visitors, and customers. We combine excellent customer service across roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration, third-party vendor management, and more, all with discreet security services.
06:00-16:00 Monday - Friday, days only £16.35ph
Responsibilities:- Meet and greet staff, visitors, and contractors professionally and personable
- Deliver high-end customer-focused experience
- Assist with vehicle and personal searches as part of security routines
- Carry out ad-hoc patrols of the working area
- Encourage a high-performance approach among colleagues
- Maintain high standards of workplace appearance
- Work closely with client contacts to ensure an excellent environment
- Assist in emergency situations
- Provide timely, accurate information
- Respond to changing priorities
- Build rapport with recurring customers
- Represent Securitas and the client professionally
- Essential criteria: 5-year checkable history
- Exceptional customer service skills
- Basic computer literacy for administrative duties
Please only apply if you have experience delivering exemplary customer service in a fast-paced environment with excellent communication and personal presentation.
Essential Skills:- High-quality personal appearance
- Flexible, professional, and able to work under pressure
- Outstanding communication skills
- Customer-oriented with a passion for service
- Knowledge of MS Office, GSuite, etc.
- Polite, proactive, punctual, trustworthy
- Initiative and adaptability
- Experience in customer-facing roles, ideally within a corporate environment
- Values of integrity, vigilance, helpfulness
- Company Benefits Health & Wellbeing: Company pension, life assurance, discounted gym memberships, wellness support, dental, physical health plans
- Lifestyle Benefits: Cycle to work, car schemes, discounts, mortgage advice, payroll ISAs, Costco membership
- Learning & Development: Support for further education, eLearning courses, accredited courses, leadership programs
STARS Front of House, Brand Ambassador, Brimsdown employer: Securitas
Contact Detail:
Securitas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land STARS Front of House, Brand Ambassador, Brimsdown
✨Tip Number 1
Familiarise yourself with Securitas and their STARS service. Understanding their values and the specific customer service expectations will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Securitas, especially those in similar roles. They can provide insights into the company culture and what it takes to succeed as a Brand Ambassador.
✨Tip Number 3
Prepare to demonstrate your customer service skills through role-play scenarios. Being able to showcase how you handle various situations can set you apart from other candidates.
✨Tip Number 4
Highlight your adaptability and flexibility in previous roles. Given the dynamic nature of the job, showcasing examples where you've successfully managed changing priorities will be beneficial.
We think you need these skills to ace STARS Front of House, Brand Ambassador, Brimsdown
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant roles that demonstrate your ability to work in a fast-paced environment. Use keywords from the job description to align your skills with what Securitas is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to represent a brand professionally. Mention specific experiences where you excelled in customer-facing roles and how you can contribute to the STARS team.
Highlight Relevant Skills: In your application, emphasise your communication skills, flexibility, and ability to work under pressure. These are essential for the role of Front of House, Brand Ambassador, so make sure they stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this position.
How to prepare for a job interview at Securitas
✨Showcase Your Customer Service Skills
As a Front of House, Brand Ambassador, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond to assist customers, highlighting your ability to handle challenging situations with grace.
✨Demonstrate Professional Appearance
Since this role requires a high-quality personal appearance, dress smartly for the interview. This not only shows respect for the interviewers but also reflects your understanding of the professional standards expected in the role.
✨Familiarise Yourself with the Company
Research Securitas and their STARS team. Understanding their values and services will allow you to tailor your responses and demonstrate your genuine interest in the company during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you had to manage multiple priorities or respond to emergencies, and be ready to discuss how you handled them effectively.
