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For Companies At a Glance
- Tasks: Plan and schedule maintenance visits while managing engineers' diaries.
- Company: Join Securitas Technology, a global leader in safety and security.
- Benefits: Enjoy competitive pay, career development, and wellness programs.
- Why this job: Make a real impact in a role that values your organisational skills.
- Qualifications: Experience in scheduling or customer service with strong communication skills.
- Other info: Be part of a diverse team committed to inclusion and growth.
The predicted salary is between 30000 - 42000 ÂŁ per year.
What you’ll do
- Planning & scheduling of Planned Preventative Maintenance (PPM) visits.
- Manage field service engineers' diaries and work allocation within your area in line with business targets.
- Arrange follow‑up visits for specialist equipment or subcontractors where needed.
- Log and track complaints ensuring swift resolution.
- Support your manager with additional admin and coordination tasks.
What you’ll bring
- Experience in scheduling call centre or customer service roles.
- Strong organisational skills and the ability to juggle multiple priorities.
- Excellent communication skills, confident with engineers, managers, and customers.
- Proficiency with Microsoft Office and ability to use multiple systems at once.
- A problem‑solving mindset with attention to detail and accuracy.
Qualifications
- Proven experience in a call centre and/or customer‑facing role (internal or external).
- Confident using Microsoft applications (Word, Excel, Outlook).
- Ability to use multiple systems simultaneously.
- Strong team player with an open and honest approach to your own workload and supporting others.
- Excellent relationship‑building skills particularly with Regional Service Managers and engineers.
Additional Information
It’s great to see you’re considering a career with us here at Securitas Technology! You’re one step away from joining our global team of over 375,000 professionals.
Why Choose Securitas Technology
At Securitas Technology we are on a mission to make the world a safer place driven by our core values of Integrity, Vigilance and Helpfulness. We foster empowerment, innovation and growth offering industry‑leading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application and we appreciate your patience. Need support? We’re here to help – just drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
We are an all‑inclusive employer embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
- Career Growth: Clear pathways from apprenticeships to leadership programs.
- Inclusive Leadership: A culture of respect, transparency and collaboration.
- Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to You
We support our workforce through initiatives such as:
- Employee Networks: Safe spaces to connect and influence policies for change.
- Race at Work Charter & Armed Forces Covenant: Supporting equality and inclusion.
- Disability Confident Employer: Ensuring accessibility with our Reasonable Adjustment Passport.
- Health & Well‑being Programs: Mental health support and workplace wellness.
- Neurodiversity Top Employer Certification: Leading inclusivity for neurodivergent individuals.
Take the Next Step
Join us and be part of a team that values you. Click Apply Now and start your career with Securitas UK today!
Remote Work: No
Employment Type: Full‑time
Key Skills: Employee Orientation, Operational Risk Management, Primavera Computer Skills, Primavera P6, Medical office experience, Medical Terminology, Schedule Management, Production Planning, Microsoft Project, Medical Scheduling, Phone Etiquette.
Experience: years
Vacancy: 1
Scheduler employer: Securitas
Contact Detail:
Securitas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Securitas Technology. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to scheduling and customer service. Think about how you can showcase your organisational skills and problem-solving mindset – these are key for the Scheduler role!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We love seeing candidates who take the initiative to connect directly with us. It shows you're serious about joining the Securitas team!
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Scheduler role. Highlight your experience in scheduling and customer service, and show us how your skills align with what we’re looking for.
Show Off Your Organisational Skills: We want to see how you manage multiple priorities. Use examples from your past roles to demonstrate your strong organisational skills and how you’ve successfully juggled tasks in a busy environment.
Communicate Clearly: Excellent communication is key! Make sure your application is clear and concise. We love seeing candidates who can confidently communicate with engineers, managers, and customers, so let that shine through.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Securitas
✨Know Your Scheduling Stuff
Make sure you brush up on your scheduling skills and understand the ins and outs of Planned Preventative Maintenance (PPM). Familiarise yourself with how to manage diaries and work allocation effectively, as this will be a key part of the role.
✨Show Off Your Communication Skills
Since you'll be interacting with engineers, managers, and customers, practice clear and confident communication. Think about examples from your past roles where you've successfully built relationships or resolved issues, as these will come in handy during the interview.
✨Demonstrate Your Problem-Solving Mindset
Prepare to discuss specific situations where you've had to make decisions based on multiple factors. Highlight your attention to detail and accuracy, as these traits are crucial for logging and tracking complaints effectively.
✨Get Comfortable with Microsoft Office
Since proficiency in Microsoft applications is a must, ensure you're familiar with Word, Excel, and Outlook. You might even want to showcase any relevant projects or tasks you've completed using these tools to demonstrate your capability.