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- Tasks: Ensure safety and security in our co-location facilities while monitoring systems and responding to incidents.
- Company: Join a leading security firm committed to diversity and inclusion.
- Benefits: Enjoy perks like discounts, health plans, and career progression opportunities.
- Other info: Dynamic role with mentorship and excellent career growth potential.
- Why this job: Be a key player in keeping people and information safe while developing your skills.
- Qualifications: SIA licence and strong communication skills required; flexibility is a must.
The predicted salary is between 30000 - 40000 £ per year.
Location: London, NW10 6PW
Pay: £16.43 per hour
Hours: 56 hours per week, 12 hour shifts, 6 on 3 off including days, nights, weekends and bank holidays.
Benefits: Career progression, learning and development opportunities, mentorship, brand discounts and cash back schemes.
As an Operations Analyst, you will be central to the smooth and secure running of our OCI co‑location facilities. Reporting to the Operations Supervisor, you will work closely with stakeholders including senior representatives from OCI, GPS, and on‑site data centre teams. This customer‑facing role requires professionalism, a positive attitude and strong communication skills.
In this role you will be responsible for access control, visitor management and real‑time monitoring of security, communications and fire/life safety systems. You will respond promptly to alarms, coordinate appropriate responses and ensure accurate documentation of all incidents.
Responsibilities:
- Maintain strict access and egress control measures for the assigned co‑location to prevent unauthorised access.
- Monitor security, communication and fire/life safety systems via the provided monitoring systems.
- Monitor and respond to alarms, dispatch personnel as needed and document all incidents.
- Act as a proactive team member during incidents, taking detailed notes, communicating updates and providing relevant information to management.
- Maintain comprehensive logs and reports, ensuring all stakeholders are informed of any impactful events.
- Answer multi‑line telephones professionally and dispatch security resources via radio.
- Dispatch patrol officers to check and secure access areas and respond to incidents.
Qualifications:
- SIA licence.
- Flexibility to work days, nights and weekends.
- Right to work in the UK with a 5‑year checkable history.
- British nationality and UK residency for the past 5 years (due to site requirements).
- Strong communication skills in English—both written and spoken.
Benefits:
- Securitas Perks: discounts on a variety of retailers, services and everyday spending.
- Dental Plans: cash back towards everyday dental costs (examinations, X-rays, treatment).
- HSF Health Plan: cash plans covering medical costs (dental check‑ups, contact lenses, acupuncture).
- Cycle to Work: cost‑effective way of obtaining a bike or cycling equipment.
- Specsavers: discounts on eye tests and spectacles.
- WeCare: 24/7 online GP, mental health support, get‑fit programme.
- Toothfairy: online dental advice and guidance.
- Pension Plan: employer contribution plus tax relief on contributions.
- Payroll ISA: savings account for long‑term goals.
- Free Mortgage Advice.
- Financial Wellbeing Hub.
- Death in Service Benefit: life assurance for permanent employees.
Diversity & Inclusion: We are an inclusive employer, proud of our Level 2 Disability Confident status. We celebrate diversity with events such as BSL Week, International Women’s Day, PRIDE, and Black History Month.
Operations Analyst employer: Securitas
Contact Detail:
Securitas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Operations Analyst role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills during the interview! Be ready to discuss how your experience aligns with the responsibilities of the role, especially around security and communication systems. We want to see your passion and expertise shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Analyst role. Highlight relevant experience, especially in security and communication, and don’t forget to mention your SIA licence!
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and how your skills align with our needs. Keep it professional but let your personality come through.
Be Clear and Concise: When filling out your application, be clear and concise. We appreciate straightforward answers that get to the point—this shows you can communicate effectively, which is key for this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Securitas
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Operations Analyst. Familiarise yourself with access control, visitor management, and monitoring systems. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires strong communication skills, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will demonstrate your ability to handle the customer-facing aspects of the job.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities during incidents. Think of past experiences where you had to respond to alarms or manage security issues. Be ready to explain your thought process and the actions you took to resolve the situation.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.