At a Glance
- Tasks: Maintain and support fire and security systems for customers, ensuring safety and reliability.
- Company: Join Securitas Technology, a global leader in security solutions.
- Benefits: Competitive pay, career development, and a supportive work environment.
- Other info: Diversity-focused workplace with clear career pathways and wellness programs.
- Why this job: Make a real difference in safety while growing your skills in a dynamic industry.
- Qualifications: 3 years in security systems, strong problem-solving skills, and a clean driving licence.
The predicted salary is between 36000 - 60000 £ per year.
As a Service Engineer - Fire & Security, you'll play a key role in maintaining and supporting our customers' systems across technologies such as:
- Access Control
- Intrusion Protection
- Video Surveillance
- Door Entry
- Audio Alarm Verification
- Staff Protection
- Public Address
- Time & Attendance
- LED Lighting
Responsibilities:
- Deliver excellent customer service working closely with the Area Supervisor and National Call Centre.
- Use PDA management software to manage service calls and maintenance visits.
- Attend and resolve daily service calls plus scheduled maintenance work.
- Take responsibility for your vehicle and stock ensuring they're properly maintained.
- Bring a proactive positive can-do approach to every job.
- Join the callout rota with opportunities for additional earning potential.
- Work flexibly when needed to meet client demand.
- Be based within 30 minutes of your working area for responsive service.
Please note - The responsibilities listed here aren't the full picture but they give you a good sense of the role. If you meet the minimum requirements and believe you've got what it takes to succeed, we'd love to hear from you.
Qualifications Eligibility & Clearance:
- Must be eligible to obtain Security Clearance (SC).
Technical Knowledge:
- Intruder systems such as Texecom, Galaxy, Pacom & GE ranges.
- Access Control (PC-based & standalone): Lenel, CEM, C-Cure, PAC & Paxton.
- CCTV systems across analogue and IP platforms.
- Advantageous: experience with Milestone, Dahua, Genetec and CEM.
- Strong IP networking skills and understanding of basic electrical principles.
Experience & Skills:
- At least 3 years experience in the security systems industry.
- Proven field service / technical experience.
- Clean full UK driving licence.
- Solid understanding of industry standards.
- The right to work in the UK with a 5-year checkable history.
- Strong problem-solving skills and ability to work independently.
- Excellent customer service track record.
- Ability to spot and refer potential sales opportunities (commission available).
- Good communication, time management and planning skills.
Additional Information:
It's great to see you're considering a career with us here at Securitas Technology! You're one step away from joining our global team of over 375,000 professionals.
Why Choose Securitas Technology:
At Securitas Technology, we are on a mission to make the world a safer place driven by our core values of Integrity, Vigilance and Helpfulness. We foster empowerment, innovation and growth offering industry-leading training and career development opportunities.
What You Can Expect:
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application and we appreciate your patience. Need support? We're here to help just drop us an email.
Diversity & Inclusion – Be Yourself at Securitas:
We are an all-inclusive employer embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
- Career Growth: Clear pathways from apprenticeships to leadership programs.
- Inclusive Leadership: A culture of respect, transparency and collaboration.
- Fair Pay & Benefits: Competitive equitable compensation and benefits.
Our Commitment to You:
We support our workforce through initiatives such as:
- Employee Networks: Safe spaces to connect and influence policies for change.
- Race at Work Charter & Armed Forces Covenant: Supporting equality and inclusion.
- Disability Confident Employer: Ensuring accessibility with our Reasonable Adjustment Passport.
- Health & Well-being Programs: Mental health support and workplace wellness.
- Neurodiversity Top Employer Certification: Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women's Day, PRIDE and Black History Month and so much more!
Take the Next Step:
Join us and be part of a team that values you. Click Apply Now and start your career with Securitas UK today!
Remote Work: No
Employment Type: Full-time
Key Skills: CCTV, Low Voltage, System Design, Electrical Experience, Fire Sprinkler Fitting, NEC, Drafting, Plumbing, System Testing, Autocad, Fire Alarm, Revit Experience.
Vacancy: 1
Fire & Security Engineer employer: Securitas
Securitas UK is an excellent employer that prioritises the safety and well-being of its employees while fostering a culture of integrity and vigilance. With opportunities for professional growth and development, you will be part of a supportive team that values customer service and teamwork, all within a dynamic work environment that operates around the clock. Join us in making a meaningful impact in the security industry, where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Fire & Security Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or online webinars to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your experience with systems like CCTV, access control, and intruder alarms. This can really set you apart during interviews and give employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for the interview! Research common questions for service engineers in the fire and security sector. Be ready to discuss your problem-solving skills and how you've handled challenging situations in the past.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. It shows initiative and gives you a better chance of standing out in the hiring process.
We think you need these skills to ace Fire & Security Engineer
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your technical knowledge and experience in the security systems industry. We want to see how your background aligns with the role, so don’t hold back on showcasing your expertise!
Tailor Your Application:Take a moment to customise your application for the Fire & Security Engineer position. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit into our team.
Keep It Professional Yet Personal:While we love a friendly tone, remember to keep it professional. Share your passion for customer service and problem-solving, and let your personality shine through to show us why you’d be a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Securitas
✨Know Your Tech
Brush up on your knowledge of the specific systems mentioned in the job description, like Texecom, Galaxy, and CCTV platforms. Being able to discuss these technologies confidently will show that you're not just familiar with them, but that you can also troubleshoot and maintain them effectively.
✨Customer Service Focus
Prepare examples from your past experience where you've delivered excellent customer service. Think about how you resolved issues or went the extra mile for a client. This role is all about maintaining relationships, so showcasing your people skills will be key.
✨Proactive Problem Solver
Be ready to discuss how you approach problem-solving in the field. Have a couple of scenarios in mind where you identified a potential issue before it became a problem. This will demonstrate your proactive attitude and ability to work independently.
✨Flexibility and Teamwork
Since the role requires flexibility and collaboration with the Area Supervisor and National Call Centre, think of times when you've adapted to changing circumstances or worked well within a team. Highlighting your adaptability will show that you're a great fit for their dynamic environment.
