Relief Security Officer in Cardiff

We are looking for a fully flexible Branch Relief Security Officer to support a variety of sites across South Wales. This role requires flexibility to work days, nights, and weekends, covering a range of assignments and locations as required. From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes!

Purpose

To deliver professional security services across multiple sites within a defined geographical area as required. The Relief Security Officer is responsible for safeguarding the customer’s employees, property, and assets in accordance with relevant Assignment Instructions and site‑specific client requirements. The Relief Security Officer will ensure services are delivered to the highest standards of customer care, consistently reflecting Securitas’ core values of Integrity, Vigilance, and Helpfulness, with the Relief Security Officer acting as a professional ambassador for the organisation at all times.

Key requirements

• Full flexibility to work a range of shifts, including days, nights, and weekends.
• A valid SIA Licence.
• Knowledge and experience of access control systems.
• A full UK driving licence with access to a vehicle, due to multiple site locations.
• The ability to travel to site within 45 minutes.
• The legal right to work in the UK, supported by a minimum of five years’ verifiable employment history (enhanced screening required).
• Strong communication skills, a customer‑first approach, and excellent attention to detail.
• A proven ability to work effectively as part of a team.
• Willingness and capability to cover both static sites and retail park environments.
• Computer literacy, with confidence using basic IT systems.

Key responsibilities

• Ensure the effective safeguarding of the client’s site, maintaining the safety and security of employees, visitors, and contractors at all times.
• Carry out regular internal and external foot patrols, manage access control, and remain vigilant for any suspicious activity.
• Deliver a high standard of customer service by offering guidance and support while maintaining a secure environment.
• Respond confidently and appropriately to challenging situations, taking control until additional or external assistance arrives.
• Uphold all health and safety standards, accurately recording and promptly reporting any hazards or concerns.

The Role:

This is an interesting and varied role, offering a diverse work pattern that includes assignments across industrial sites as well as front‑of‑house office environments. You’ll play a vital part in keeping people, property, and information safe. That includes:

Protection of Property and Premises

• Carry out internal and external security patrols in line with the Assignment Instructions.
• Control traffic flow and enforce parking restrictions where necessary.
• Perform routine checks and testing of security equipment as appropriate.
• Manage keys and undertake locking and unlocking duties in accordance with the Assignment Instructions.
• Ensure all equipment provided by the customer and Securitas is used, stored, and maintained in line with established procedures.
• Maintain accurate logbooks and records as required by the Assignment Instructions.
• Issue visitor and contractor passes in line with site procedures.
• Handle lost property in accordance with the Assignment Instructions.

Health and Safety

• Provide support, guidance, and information to staff, visitors, and contractors while ensuring the continued safeguarding of the premises.
• Ensure all health and safety procedures are followed at all times, and promptly record and report faults, hazards, and unsafe working practices.

The responsibilities listed here aren’t the full picture—if you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.

Qualifications

We’re looking for someone who sees a different world—someone who values teamwork, shows initiative, and wants to grow. Ideally, you’ll have:

• Hold a valid SIA Licence.
• Possess a full UK driving licence with access to own transport (highly desirable).
• Be fully flexible to work days, nights, and weekends, including short‑notice cover when required.
• Have the legal right to work in the UK, supported by a minimum of five years’ checkable employment history, or appropriate documentary evidence covering any periods of unemployment, self‑employment, or full‑time/part‑time education.
• Be aged 18 or over.
• Have no current criminal convictions.
• Demonstrate excellent spoken and written English communication skills.
• Show a strong customer‑focused approach with high attention to detail.
• Be punctual, reliable, and dependable.
• Work effectively both independently and as part of a team.
• Embody and uphold Securitas’ core values of Integrity, Vigilance, and Helpfulness.
• Demonstrate sensitivity and understanding towards people with disabilities or additional needs.

Desirable Criteria:

• Previous experience working as a Security Officer within the security industry.
• A recognised First Aid qualification.

Additional Information

We live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:

• Opportunity – We see potential in every person and situation
• People – We open our eyes to all that’s good
• Purpose – We make your world a safer place

Diversity & Inclusion – Be Yourself. We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the role’s minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks, our Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month.

STRIVE – Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.

Dental Plans – A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment.

HSF Health Plan – Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check‑ups, contact lenses and acupuncture, and by covering unexpected costs.

Cycle to Work – A super cost‑effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.

Specsavers – Save money on eye tests and when purchasing spectacles.

WeCare – A 24/7 online GP, mental health support service, get fit programme and more.

Toothfairy – Online access to advice and guidance, from real UK Dentists.

Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.

Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals.

Free Mortgage Advice

Go & Live – Financial Wellbeing Hub

Death in Service Benefit – Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas.