At a Glance
- Tasks: Maintain and service fire & security systems while delivering excellent customer service.
- Company: Join Securitas Technology, a global leader in safety and security.
- Benefits: Enjoy 25 days' holiday, a company vehicle, and competitive pay.
- Other info: Diversity-focused employer with clear career growth pathways.
- Why this job: Make a real impact in a supportive team and grow your skills.
- Qualifications: 3 years' experience in security systems and strong problem-solving skills.
The predicted salary is between 30000 - 42000 £ per year.
Location: Cardiff & Newport Region
Pay: Competitive salary + Opportunities to grow
Hours: Working an average of 40 hours a week - Standby call outs 1-5
Benefits: Enjoy 25 days' holiday, Company Vehicle, Pension Scheme & many more.
From day one, you’ll gain access to outstanding Learning and Development opportunities and a whole load of benefits from big brand discounts to give back schemes!
At Securitas Technology, we’re searching for a proactive Fire & Security Engineer to maintain and service fire & security systems. In this role, you’ll have the autonomy to take ownership of issues, resolve them effectively, and prevent future challenges. If you’re ambitious and take pride in delivering exceptional service, this is a great chance to develop your skills and progress your career in a supportive, forward-thinking team.
As a Fire & Security Engineer, you’ll play a key role in maintaining and supporting our customers’ systems across technologies such as:
- Access Control
- Intrusion Protection
- Video Surveillance
- Door Entry
- Audio Alarm Verification
- Staff Protection
- Public Address
- Time & Attendance
- LED Lighting
Organised, people-focused, and ready to grow? Join a global leader that’s protecting what matters most — and take the next step in your career.
Job Description:
- Deliver excellent customer service, working closely with the Area Supervisor and National Call Centre.
- Use PDA management software to manage service calls and maintenance visits.
- Attend and resolve daily service calls plus scheduled maintenance work.
- Take responsibility for your vehicle and stock, ensuring they’re properly maintained.
- Bring a proactive, positive, “can-do” approach to every job.
- Join the callout rota, with opportunities for additional earning potential.
- Work flexibly when needed to meet client demand.
- Be based within ~30 minutes of your working area for responsive service.
Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.
Qualifications:
- Must be eligible to obtain Security Clearance (SC).
- Technical Knowledge: Intruder systems such as Texecom, Galaxy, Pacom & GE ranges. Access Control (PC-based & standalone): Lenel, CEM, C-Cure, PAC & Paxton. CCTV systems across analogue and IP platforms. Advantageous: experience with Milestone, Dahua, Genetec, and CEM.
- Strong IP networking skills and understanding of basic electrical principles.
Experience & Skills:
- At least 3 years’ experience in the security systems industry.
- Proven field service/technical experience.
- Clean full UK driving licence.
- Solid understanding of industry standards.
- The right to work in the UK, with a 5-year checkable history.
- Strong problem-solving skills and ability to work independently.
- Ability to spot and refer potential sales opportunities (commission available).
- Good communication, time management, and planning skills.
Additional Information:
It’s great to see you’re considering a career with us here at Securitas Technology! You’re one step away from joining our global team of over 375,000 professionals.
Why Choose Securitas Technology?
At Securitas Technology, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.
What You Can Expect:
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
- Career Growth: Clear pathways from apprenticeships to leadership programs.
- Inclusive Leadership: A culture of respect, transparency, and collaboration.
- Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to You:
We support our workforce through initiatives such as:
- Employee Networks – Safe spaces to connect and influence policies for change.
- Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
- Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport.
- Health & Well-being Programs – Mental health support and workplace wellness.
- Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more!
Take the Next Step:
Join us and be part of a team that values you. Click ‘Apply Now’ and start your career with Securitas UK today!
Fire & Security Engineer in Cardiff employer: Securitas
Securitas UK is an excellent employer that prioritises the safety and well-being of its employees while fostering a culture of integrity and vigilance. With opportunities for professional growth and development, you will be part of a supportive team that values customer service and teamwork, all within a dynamic work environment that operates around the clock. Join us in making a meaningful impact in the security industry, where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Fire & Security Engineer in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the fire and security industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions specific to fire and security roles. Practice your answers, focusing on your technical skills and customer service experience. We want to see how you can bring that 'can-do' attitude to the table!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share examples of how you've tackled challenges in previous roles, especially with security systems. This will demonstrate your ability to take ownership and resolve issues effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Securitas Technology.
We think you need these skills to ace Fire & Security Engineer in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fire & Security Engineer role. Highlight relevant experience, especially in security systems and customer service, to show us you’re the right fit for the job.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the industry and how your skills align with our values at Securitas Technology. Keep it concise but impactful!
Show Off Your Technical Skills:We want to see your technical know-how! Mention specific systems you’ve worked with, like CCTV or access control, and any relevant certifications. This will help us understand your expertise.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Securitas
✨Know Your Tech
Make sure you brush up on your knowledge of fire and security systems, especially the specific brands mentioned in the job description like Texecom, Galaxy, and Lenel. Being able to discuss your experience with these systems will show that you're not just a good fit, but that you’re ready to hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you had to resolve service calls or maintenance issues independently. This will demonstrate your proactive approach and ability to work under pressure, which is key for this role.
✨Emphasise Customer Service
Since delivering excellent customer service is crucial, be ready to share stories that highlight your communication skills and how you’ve gone above and beyond for clients. This will help you stand out as someone who truly values customer satisfaction.
✨Be Ready for Flexibility
The job requires flexibility to meet client demands, so be prepared to discuss your availability and willingness to adapt. Mention any past experiences where you successfully managed changing schedules or callouts, showing that you can handle the dynamic nature of the role.
