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- Tasks: Be the friendly face of Securitas, welcoming guests and ensuring a top-notch experience.
- Company: Join Securitas UK, a leader in security and customer service, dedicated to safety and professionalism.
- Benefits: Enjoy perks like discounted gym memberships, wellness support, and career development opportunities.
- Why this job: This role offers a unique blend of customer service and security in a dynamic environment.
- Qualifications: Must have exceptional customer service skills and experience in a fast-paced corporate setting.
- Other info: Flexible hours, competitive pay, and a commitment to diversity and inclusion.
Job Description We have a fantastic and exciting opportunity for an experienced Front of House, Brand Ambassador to join our STARS team. Working for one of our high-profile clients in Broughton, CH4 0DR STARS at Securitas provide a “two roles in one\” service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management / Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. Monday – Friday 29 hours per week Shifts between 0700hrs – 1600 hrs 30 min per day unpaid break. £12.69Per Hour Responsibilities Meet and greet all staff, visitors and contractors in a professional and personable manner Deliver a consistently high-end customer focused experience Embody a high-performance approach and encourage colleagues to do the same Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and / or front of house environment is a great place to visit and work Assist in emergency situations Provide timely and accurate information Respond appropriately to varying and fast changing priorities Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.) Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both Qualifications Essential criteria 5 year checkable history Exceptional Customer service skills Computer literate Highest quality personal appearance Flexible, professional and adept at working under pressure Outstanding written, verbal and oral communication skills Customer oriented with a passion for high-level service Working knowledge of administrative computer packages such as MS Office, GSuite, etc. Polite and proactive Punctual and trustworthy Able to use initiative and highly adaptable Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on Additional Information Company Benefits Health
Broughton - STARS Front of House, Brand Ambassador, employer: Securitas
Contact Detail:
Securitas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broughton - STARS Front of House, Brand Ambassador,
✨Tip Number 1
Familiarise yourself with Securitas' core values: Integrity, Vigilance, and Helpfulness. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Research the specific client you'll be working with in Broughton. Understanding their brand identity and culture will help you tailor your approach and show that you're genuinely interested in providing a high-end service.
✨Tip Number 3
Practice your customer service skills in a fast-paced environment. Consider role-playing scenarios where you meet and greet guests or handle emergency situations to build your confidence and adaptability.
✨Tip Number 4
Network with current or former employees of Securitas. They can provide valuable insights into the company culture and expectations, which can help you stand out during the selection process.
We think you need these skills to ace Broughton - STARS Front of House, Brand Ambassador,
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your exceptional customer service skills and experience in a fast-paced corporate environment. Use specific examples that demonstrate your ability to meet and greet visitors professionally and maintain a high standard of presentation.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for high-level service and your understanding of the role. Mention how your values align with Securitas' core values of integrity, vigilance, and helpfulness, and provide examples of how you've embodied these in previous roles.
Showcase Relevant Experience: In your application, emphasise any previous roles in Front of House, Concierge, or customer-facing positions. Highlight your ability to build rapport with clients and handle varying priorities effectively, as these are key aspects of the job.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Securitas
✨Showcase Your Customer Service Skills
As a Front of House candidate, it's crucial to demonstrate your exceptional customer service skills. Prepare examples from your past experiences where you went above and beyond to ensure a positive experience for clients or guests.
✨Dress to Impress
Given the emphasis on personal presentation in this role, make sure to dress professionally for your interview. A polished appearance will reflect your understanding of the high standards expected in a corporate environment.
✨Familiarise Yourself with the Company Values
Securitas prides itself on integrity, vigilance, and helpfulness. Research these values and think about how you can embody them in your responses during the interview. This will show that you align with the company's culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle fast-paced and changing priorities. Think of scenarios where you've successfully managed difficult situations or emergencies, as this will highlight your adaptability and problem-solving skills.