Accounts Receivable in Birmingham

Company Description

We are hiring for the Accounts Receivable & Billing Manager position located at Cuckoo Wharf, Birmingham. The salary ranges from £50,000 to £60,000 with working hours from 8am to 4pm, offering hybrid working (3 days in the office: Wed, Thurs, Fri; 2 days remote).

Development includes outstanding learning and development from day one. Benefits include 25 days' holiday, a pension scheme, and a wide range of additional benefits.

The Accounts Receivable & Billing Manager plays a pivotal role in ensuring the accuracy, efficiency, and integrity of billing and cash collection processes. Leading and developing a high-performing team, you will drive strong financial controls, optimise working capital, and support the wider business through timely, insightful reporting and stakeholder collaboration.

This is an excellent opportunity for an experienced finance professional to make a tangible impact within a supportive, forward-thinking organisation that values growth and continuous improvement.

If you are ready to lead, influence, and grow your career in a role where your expertise directly impacts the business, we would love to hear from you.

Job Description Activities Scope:

• Maximise collection of invoiced debt on all STL accounts through proper contact with clients.
• Analyse and identify the cause of overdue receivables and help the team reduce overdues.
• Respond to all client enquiries regarding credit holds, collection/past due issues, and account reconciliation in a timely manner.
• Enhance the client experience through the timely response to all invoice and contract disputes, escalating and liaising where necessary.
• Ensure accurate and speedy billing of all completed service and installation jobs.
• Work with sales and operations to ensure commercial decisions do not create unnecessary credit risk.

Responsibilities:

• Monitor and control the debt collection process.
• Review performance metrics — regular meetings with team and management.
• Ensure day-to-day activities meet high process quality, control, and customer satisfaction standards.
• Ensure all collection issues and disputes are escalated to Senior Management and the wider business as necessary.
• Build and maintain relationships with key, recurring debtors.
• Establish and maintain contact with critical debtors.
• Support implementation of improvement initiatives.
• Support credit control of new orders and clients.
• Minimise bad debt write-offs and prepare bad debt provision calculations.
• Report weekly & monthly KPIs as required.
• Lead all AR related audit queries.
• Other tasks as required by the business.

Collaboration with Teams:

• Collaborate with other departments to ensure disputes are resolved quickly and complaints are escalated.
• Suggest and implement process improvements to enhance team efficiency and accuracy.
• Stay updated with new collection tools, technologies, and best practices to streamline workflows.

Training & Guidance:

• Provide training or guidance to new team members or temporary personnel.
• Ensure that team members follow established data entry protocols and procedures.

Qualifications Essential:

• Significant experience in leading a team.
• Significant experience in credit control.
• Fluent English - level B2 or above.
• Ability to manage a geographically diverse team and to drive consistent performance.
• Must have the right to work in the UK.
• Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period.
• The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness.

Additional Information:

At Securitas Technology, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.

We support our workforce through initiatives such as Employee Networks, Race at Work Charter & Armed Forces Covenant, Disability Confident Employer, Health & Well-being Programs, and Neurodiversity Top Employer Certification.

Join us and be part of a team that values you. Click 'Apply Now' and start your career with Securitas UK today.