Job Description
As a Shift Manager, you’ll oversee depot operations during your shift, managing staff, processes, and resources to ensure efficiency, quality, and cost-effectiveness. Your leadership will help maintain high service standards for our customers.
Key Responsibilities
Process and Cost & Resource Management
- Oversee all critical shift processes, ensuring compliance with SLAs and SOPs.
- Support shift supervisors in managing resources, workflows, and stakeholder coordination, allocating shift resources efficiently to balance cost control with service quality.
Leadership & Staff Management
- Communicate effectively with teams, providing clear updates on performance and objectives.
- Monitor attendance, conduct, and performance, offering coaching and development, and ensure staff receive proper training.
- Deputise for the Operations Manager when needed.
Customer Focus
- Maintain strong relationships with internal and external stakeholders, understand customer needs, ensuring smooth operations and quick issue resolution.
Health & Safety Compliance
- Ensure all staff, including agency workers, follow Health & Safety policies and record and report any incidents, accidents, or near misses accurately.
Consumables & Asset Control
- Manage and report on consumables, ensuring optimal usage and availability.
Required Skills
- Strong verbal & written communication skills, adaptable to different audiences
- Experience in a similar operational environment, including managing a team.
- Decision-making & problem-solving abilities
- Skilled in team motivation, task prioritisation, and organisation
- Ability to analyse KPIs, report insights, and suggest improvements
- Knowledge of risk assessments & health & safety protocols
- Proficient in MS Office (Excel, Word, Outlook) and other IT systems for performance monitoring
- Flexible approach, with willingness to work across shifts and multiple locations when required
Additional Information
- Night Shift
- Sun - Thu (any 5 out of 7)
- 21:30 - 06:00
Has anyone ever told you that you’re outstanding at what you do? Are you an organised people-person who can lead from the front?
We’re looking for a proactive Shift Manager to join our team in Wellingborough, working with internationally recognised, market-leading brands. In this role, you’ll develop your leadership skills, build confidence, and drive success in a fast-paced environment.
If you have experience as a shift manager, shift supervisor, or in a similar operational leadership role, we would like to hear from you
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Shift Manager in Wellingborough employer: Securitas UK
TPS is an excellent employer that fosters a dynamic work culture in Birmingham, where collaboration and innovation thrive. Employees benefit from comprehensive training programs, opportunities for career advancement, and a supportive team environment that prioritises exceptional customer service. With a focus on personal growth and a commitment to employee well-being, TPS stands out as a rewarding place to build a meaningful career in the automotive industry.
