Adult & Paediatric Crisis Worker-Staffs - Bank in Stoke-on-Trent

Job Description

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Paediatric & Adult Administrator/Crisis Worker

This role will include:

• providing telephone information and support.
• assisting in the administration and management process of an adult or child and their family visiting the Centre including preparing the patient and assisting in the collection of forensic evidence.
• supporting use of the colposcope and medical care, providing advocacy support for the patient and/or family, and ensuring a patient-centered service.
• ensuring that a high standard of DNA decontamination is maintained between forensic cases (cleaning).
• assisting patients and liaising with other agencies regarding the management of historic cases.

As an organisation that 'does the right thing', we believe you will be empowered to make a difference.

Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks.

Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.

Our aim is to create and encourage an environment committed to promoting equality, diversity, working inclusively and building on the differences that individuals can bring to the workplace, and we uphold these principles in our behaviours. We welcome applications irrespective of people's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

We welcome applications for this Crisis Worker role from candidates with skills or experience in admin, social care, healthcare, safeguarding, or as a Support Worker.

Essential Skills Required:

• Knowledge and understanding confidentiality.
• A full UK driving license
• GCSE English and Maths (Equivalent Grade C Level)
• Knowledge of the Health, Police and / or public sector working
• Minimum 12 Month employment within administrative role
• Organisational Skills
• Ability to work in a multi agency setting.
• Good Interpersonal Skills
• IT Literate with experience of Word, Excel, Teams.

Desirable

• Educated to A – Level / NVQ 3
• Experience working with children or young people
• Experience of working with vulnerable children and adults
• Understanding of Safeguarding

Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation?

This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need.

The role of Adult & Paediatric Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the Centre, you will empower them to feel in control and where applicable, support them during the forensic examination process.

Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape. Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK.

For this role, you will work as part of a team of Crisis Workers on a zero-hours contract who will help cover the service (predominantly) out of office hours, including nights and weekends.

Location: The Grange SARC, Staffordshire

Additional Locations: Staffordshire SARCs

Salary : The payment rates for this role are a shift retainer of £30.56 Monday - Friday and £40.24 Saturday - Sunday, plus additional attendance payment of £15.85 per hour for a minimum of 3 hours per case.

Rota Patterns: 9am-5pm, 5pm-1am and 1am-9am, you will also be able to cover days, nights, and weekends.

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