Customer Interaction & Needs Assessment: Learn how to build rapport with customers, listen to both their stated and unspoken needs, and ask the right questions to understand their requirements and offer tailored vehicle options.
Product Presentation & Test Drives: Assist with presenting vehicle options, encourage customers to experience products through test drives, and help review available accessories or additional options to meet their needs.
Sales Team Collaboration & Skill Development: Work closely with Sales Executives to develop your skills for a more experienced role, helping with tasks like appraising part exchange vehicles, checking paperwork, and obtaining repair quotes.
Showroom & Delivery Management: Contribute to maintaining the showroom's presentation, assist with vehicle deliveries and collections, and ensure customers are informed about any delivery date changes.
Sales Opportunity Follow-up: Learn how to track sales leads and opportunities from other teams (e.g., Fleet sales) and ensure they are properly followed up by the right specialist.
Company Benefits
- Industry leading training and development opportunities.
- Enjoy your birthday off on us every year!
- Generous Holiday Allowance - Your free time matters to us! We give all our colleagues up to 40 days annual leave each year.
- Your Family Matters - As a family run Company, your family matters to us. We offer our colleagues a pension plan, death in service scheme and access to our colleague savings club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
- Colleague Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
- Vehicle Introduction Bonus - Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
- Up to 5 study days off per annum, plus time off for any exams.
In order to be considered for this position, you must have the right to work in the UK.
About us
For nearly a 100 years, Eastern Western Motor Group has been built on great people, strong relationships and a passion for delivering exceptional customer service. Today, we are one of Scotland's leading automotive businesses, employing over 1,850 colleagues across a wide range of brands and locations.
Guided by our BASICS values, we' are proud of the careers we have helped build, the talent we have developed and the long service of colleagues who have chosen to grow with us.
Whether you are just starting out or looking for your next challenge, there has never been a better time to join us and see where your career can take you.
Location BESbswy
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