Job Description
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- Planning & Budgeting: Develop and implement Service Department plans and budgets to meet financial, marketing, and sales targets, including organisational and headcount structures.
- Recruitment & Training: Oversee recruitment processes and ensure annual appraisals and training plans are in place for colleagues to support development and departmental objectives.
- Resource & Performance Management: Maintain control over departmental resources and use monthly financial reports to monitor profitability, productivity, and customer service levels.
- Sales & Customer Service: Create and execute sales, merchandising, and advertising plans; handle customer complaints professionally; and ensure warranty work complies with guidelines.
- Operational Efficiency: Conduct regular team briefings, ensure high standards for premises and equipment, and train Parts colleagues on Service Reception duties.
To be considered for this position, you must have the right to work in the UK.
Are you a Service Manager looking for the next step in your career? Eastern Western Motor Group are on the lookout for a skilled Service Manager to join our team.
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Service Manager in Perth employer: Securitas UK
TPS is an excellent employer that fosters a dynamic work culture in Birmingham, where collaboration and innovation thrive. Employees benefit from comprehensive training programs, opportunities for career advancement, and a supportive team environment that prioritises exceptional customer service. With a focus on personal growth and a commitment to employee well-being, TPS stands out as a rewarding place to build a meaningful career in the automotive industry.
