Royal & Derngate is seeking a Customer Experience Manager to lead the delivery of outstanding guest service across both venues. You will oversee Front of House operations, set staffing, brief teams on event needs, and ensure a welcoming, inclusive journey for all visitors.
You will manage volunteers, lead a culture of safety and compliance, oversee budget and commercial activity, and collaborate with visiting companies and partners to continuously improve the customer experience.
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Customer Experience & Venue Operations Lead in Northampton employer: Securitas UK
TPS is an excellent employer that fosters a dynamic work culture in Birmingham, where collaboration and innovation thrive. Employees benefit from comprehensive training programs, opportunities for career advancement, and a supportive team environment that prioritises exceptional customer service. With a focus on personal growth and a commitment to employee well-being, TPS stands out as a rewarding place to build a meaningful career in the automotive industry.
