Security Operations Centre (SOC) Operator in Milton Keynes

We’re Hiring: Security Operations Centre (SOC) Operator

Milton Keynes

£29,374.80 per annum

42 hours per week (4 days on, 4 off, 4 nights on, 4 off)

Overtime paid up to double time

Join Securitas as a SOC Operator and play a key role in protecting people, property and businesses.

We're looking for a confident, customer-focused team player who thrives in a fast-paced environment and enjoys making a real difference.

Our SOC Operator role is an exciting opportunity to work at the heart of our Security Operations Centre. It’s more than just a job and offers variety, responsibility, and the opportunity to make a genuine difference every day.

Job Description

Your responsibilities will include:

• Dispatching emergency and security services when required
• Responding effectively to changing priorities and incidents
• Monitoring CCTV systems and alarm activations
• Managing mobile alarm callouts and coordinating responses
• Conducting welfare checks for officers and lone workers
• Monitoring gas detection and safety systems
• Prioritising critical alarms, including fire and lone worker activations
• Communicating with customers, colleagues, contractors and emergency services
• Escalating issues appropriately and ensuring timely resolution
• Handling sensitive and confidential information with professionalism and integrity

Please note - The responsibilities listed here aren’t the full picture - but they give you a good sense of the role.

Qualifications

What We're Looking For

• The right to work in the UK with a 5-year checkable history
• Strong customer service skills and a genuine passion for helping others
• Excellent written and verbal communication skills in English – able to communicate with people from a wide range of backgrounds and at all levels
• The ability to remain calm and make decisions under pressureHigh levels of integrity and professionalism when handling sensitive information
• A flexible approach to working days, nights, weekends and public holidays
• Strong organisational skills and attention to detail
• A punctual, reliable and trustworthy approach to work

More Than a Job

At Securitas, your contribution is valued, your development is supported, and your future matters. If you can bring enthusiasm, professionalism, and a commitment to excellent service we want to hear from you.

Additional Information

See a different world with Securitas UK

Ready to make a difference? You're one step closer to joining over 322,000 colleagues worldwide who help make your world a safer place every day.

So what happens next?

Our Talent Team reviews every application carefully and is here to support you throughout the process. Whatever the outcome, you'll always hear back from us.

Creating spaces for you to belong

We're proud to be a Level 2 Disability Confident Employer and are committed to creating an inclusive workplace where everyone can thrive. Through our networks, partnerships and celebrations throughout the year, we're building a culture where differences are valued and people can be themselves.

Ready to see a rewarding world?

From day one, you'll have access to a range of benefits, including:

• Employee discounts with leading global and local brands.
• Health and wellbeing support, 24/7 online GP services.
• Pension and financial wellbeing resources and support.
• Life assurance for added peace of mind.
• Employee eligibility to EV Schemes (Subject to graded benefits).

Keen to take the next step...

Join a team that values your contribution, supports your growth and helps you build a rewarding career.