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For Companies At a Glance
- Tasks: Monitor security operations and respond to alarms across EMEA.
- Company: Join Securitas UK, a leader in global security services.
- Benefits: Enjoy free gym access, parking, and career development opportunities.
- Why this job: Be part of a mission-driven team focused on safety and inclusivity.
- Qualifications: SIA licence preferred; good communication and computer skills required.
- Other info: Diversity and inclusion are at the heart of our culture.
Overview
Operations Analyst at Securitas UK. The role is based in Edinburgh, Scotland, United Kingdom. It offers 42 hours per week, with 4 on 4 off days and nights. The salary is £13.58 per hour with regular overtime and strong opportunities for progression within an industry-leading company. Benefits include free gym access and free parking. SIA licence is preferable but not essential. Prior experience is not mandatory.
We are seeking a dedicated security professional to join our GSOC (Global Security Operations Center) and coordinate security operations monitoring and crisis response across Europe, the Middle East and Africa (EMEA). The role involves initial contact with national and international clients, monitoring alarm activations, and providing timely advice and incident reporting in accordance with client procedures.
Responsibilities
- The GSOC coordinates security operations monitoring and crisis response across EMEA.
- Operate 24/7, 365 days a year, as an Operations Analyst, engaging with clients and management.
- Be the initial point of contact for inquiries and communications with national and international clients by monitoring and responding to alarm activations across multiple countries.
- Provide advice to callers when necessary and report incidents using designated procedures and protocols.
- Maintain appropriate and timely coordination between client sites, personnel, and Global Physical Security (GPS) and other lines of business management on a daily basis.
Qualifications
- SIA licence (or willingness to train to achieve this qualification).
- Right to work in the UK with a 5-year checkable history.
- Good communicator, team player and multi-tasker.
- Good computer skills.
- Good written and verbal comprehension.
- Able to remain calm and professional and provide clear and concise advice.
- Understanding of or ability to learn the main tenets of safety and security operations and procedures.
Additional Information
Join our dedicated security team and be part of a professional network. Securitas UK strives to create a safer world with values of Integrity, Vigilance, and Helpfulness. We offer industry-leading training and career development opportunities, and a strong commitment to diversity and inclusion.
Employment type
- Full-time
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GSOC - Operations Analyst employer: Securitas UK
Contact Detail:
Securitas UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GSOC - Operations Analyst
✨Tip Number 1
Familiarise yourself with the key responsibilities of an Operations Analyst in a security context. Understanding the specific duties, such as monitoring alarm activations and coordinating responses, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight any experience you have in crisis management or customer service. Even if it's not directly related to security, showcasing your ability to remain calm under pressure and provide clear communication can set you apart from other candidates.
✨Tip Number 3
Consider obtaining your SIA licence if you don’t already have it. While it’s not essential, having this qualification can significantly enhance your application and show your commitment to the role and the industry.
✨Tip Number 4
Network with professionals in the security industry. Engaging with current employees at Securitas UK or attending relevant events can provide insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace GSOC - Operations Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Operations Analyst position. Understand the responsibilities and qualifications required, as this will help you tailor your application effectively.
Tailor Your CV: Customise your CV to highlight relevant skills and experiences that align with the role. Emphasise your communication skills, ability to multi-task, and any experience in security operations or crisis response.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for safety and security. Mention why you want to work for Securitas UK and how your values align with theirs. Be sure to include specific examples of your skills and experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Operations Analyst role.
How to prepare for a job interview at Securitas UK
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Operations Analyst. Familiarise yourself with the GSOC's role in security operations and crisis response, as well as the importance of communication with clients across different regions.
✨Showcase Your Communication Skills
As this role requires excellent communication, be prepared to demonstrate your ability to convey information clearly and concisely. Practice articulating your thoughts and consider examples from past experiences where you successfully communicated under pressure.
✨Highlight Teamwork and Multi-tasking Abilities
Emphasise your experience working in teams and managing multiple tasks simultaneously. Provide specific examples that showcase your ability to remain calm and professional while juggling various responsibilities, especially in a fast-paced environment.
✨Express Willingness to Learn
Since prior experience is preferable but not essential, express your eagerness to learn about safety and security operations. Mention any relevant training or certifications you are willing to pursue, such as obtaining an SIA licence, to show your commitment to the role.
