GOC Controller

GOC Controller

London Full-Time 37000 - 52000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Monitor security incidents and ensure safety using advanced tools.
  • Company: Join Securitas, a global leader in security services dedicated to safety.
  • Benefits: Enjoy competitive pay, flexible shifts, and comprehensive training opportunities.
  • Why this job: Make a real impact on safety while working in a supportive team environment.
  • Qualifications: SIA/CCTV licence and 2-3 years of relevant experience required.
  • Other info: Diversity and inclusion are at our core; we celebrate individuality.

The predicted salary is between 37000 - 52000 £ per year.

Join Our Team as a GOC Controller in London! Are you passionate about creating a safe and secure environment? Securitas is looking for a dedicated GOC Controller to protect people and property in Slough! As a vital member of our security team, you'll be on the frontline, closely monitoring activities and reporting any incidents with tools such as wands and metal detectors. With a strong focus on continuous training and service improvement, you'll play an essential role in maintaining a secure and safe environment.

Position Details:

  • Shift Patterns: 4 on 4 off, Days & Nights
  • Pay: £17.85 per hour
  • Weekly Hours: 42 hours per week

Qualifications:

  • SIA / CCTV license required
  • Must have a valid driving license or reliable access to transport

Responsibilities:

  • Incident Monitoring & response, including alarm and CCTV monitoring of all global offices and events.
  • Escalate to Security Officers for action.
  • Follow Standard Operating Procedures (SOP’s) to ensure security compliance.
  • Identify threats and risks to business operations and escalate to the correct parties for resolution.
  • Verify the well-being of employees potentially affected by an incident.
  • Provide emergency or critical assistance to employees.
  • Handle calls/Slack messages reporting security/safety events professionally and compassionately.
  • Operate CCTV and alarm monitoring software including C-Cure 9000, Mission Control and Genetec systems.
  • Create reports for any events and incidents that may require further action.

Essential Skills:

  • 2-3 years experience as a GOC Controller
  • Right to work in the UK and have a five-year checkable history
  • Punctual and Reliable
  • Excellent customer service and computer literate
  • Must follow onsite SOP and assignment instructions

At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.

We support our workforce through initiatives such as employee networks, health & well-being programs, and a commitment to diversity and inclusion.

Join us and be part of a team that values you. Click ‘I'm Interested’ and start your career with Securitas UK today!

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Contact Detail:

Securitas UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land GOC Controller

✨Tip Number 1

Familiarise yourself with the specific tools and systems mentioned in the job description, such as C-Cure 9000 and Genetec. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness for the role.

✨Tip Number 2

Highlight any previous experience you have in incident monitoring or emergency response. Be prepared to discuss specific situations where you successfully managed incidents, as this will show your capability to handle the responsibilities of a GOC Controller.

✨Tip Number 3

Network with current or former employees of Securitas, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.

✨Tip Number 4

Prepare to discuss your customer service skills in detail. As a GOC Controller, you'll need to interact with various stakeholders, so showcasing your ability to communicate effectively and compassionately will set you apart from other candidates.

We think you need these skills to ace GOC Controller

SIA / CCTV licence
Incident Monitoring
Alarm and CCTV monitoring
Standard Operating Procedures (SOP) compliance
Threat and risk identification
Emergency response
Excellent customer service
Communication Skills
Computer literacy
Accurate reporting
Problem-solving skills
Attention to detail
Ability to work under pressure
Time management
Team collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in security roles. Emphasise your SIA and CCTV licences, as well as any previous GOC Controller positions or similar roles.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for safety and security. Mention specific skills that align with the job description, such as incident monitoring and customer service abilities.

Highlight Relevant Skills: In your application, clearly outline your skills related to incident identification, escalation, and emergency response. Use examples from past experiences to demonstrate your capabilities.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a security role.

How to prepare for a job interview at Securitas UK

✨Know Your Role

Familiarise yourself with the responsibilities of a GOC Controller. Understand incident monitoring, escalation procedures, and the importance of following Standard Operating Procedures (SOPs). This will help you demonstrate your knowledge during the interview.

✨Highlight Relevant Experience

Be prepared to discuss your previous experience in security roles, especially any work involving CCTV or alarm monitoring. Share specific examples of how you've handled incidents or emergencies to showcase your problem-solving skills.

✨Demonstrate Communication Skills

As a GOC Controller, effective communication is key. Practice articulating your thoughts clearly and concisely. Be ready to explain how you would handle various scenarios, such as responding to safety events or communicating with team members.

✨Show Your Commitment to Safety

Express your passion for creating a safe environment. Discuss any relevant training or certifications you have, such as your SIA/CCTV licence, and how they prepare you for this role. Employers value candidates who prioritise safety and well-being.

GOC Controller
Securitas UK
S
  • GOC Controller

    London
    Full-Time
    37000 - 52000 £ / year (est.)

    Application deadline: 2027-06-11

  • S

    Securitas UK

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