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- Tasks: Lead the STARS program, focusing on recruitment, training, and service excellence.
- Company: Join a dynamic team at a leading security services provider.
- Benefits: Enjoy a competitive salary, car allowance, and extensive company perks.
- Other info: Inclusive workplace with diverse opportunities for personal and professional growth.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Passion for people, strong communication skills, and a proactive attitude.
The predicted salary is between 32000 - 38000 £ per year.
Have you got what it takes to be our next Deputy Manager STARS and Front of House Services? You will be responsible for implementation of the STARS program across multiple client locations in the south of the UK, including recruitment, training, quality control, and driving service excellence. If the answer is yes, come and join us where your positive energy and innovative mindset will help drive our continued success.
Working days: Monday - Friday
Pay: £32,000 + £5,400 Car Allowance Plus bonus
Extensive Company Benefits
Location: Negotiable for the right candidate
Learning and Development: We invest in our people, offering a variety of learning and development opportunities to help you evolve both personally and professionally.
You'll do:
- Be part of our dynamic and fast paced STARS leadership team
- Motivate and support STARS teams across the south of the UK
- Lead recruitment, training and service excellence
- Deliver our fantastic STARS training program
- Build strong stakeholder relationships
- Drive continuous improvement
- Have a voice that helps shape the future of the STARS program
- Be creative and think outside the box
- Join a team where intelligence, vigilance and helpfulness are at the heart of everything we do.
What you'll bring:
- Energy, enthusiasm and a passion for people
- Strong communication and people skills
- A proactive attitude and commitment to outstanding customer service
- An inspirational individual who can work effectively independently and within a team
- Working knowledge of administrative computer packages such as MS Office, GSuite, etc.
- Operational and commercial experience (Desirable)
- Experience in recruitment/training/admin (Desirable)
Qualifications:
- 5 Year checkable work history
- SIA licensed will be required, to be obtained during employment with our support
- First Aid at Work will be required, to be obtained during employment with our support
- Full clean driving license and access to own vehicle
- AET Level 3 certified, to be obtained during employment with our support
Company Benefits:
- Health & Wellbeing
- Company pension and advice and planning
- Life assurance scheme
- Discounted gym memberships
- Wellness advice and support, including financial, emotional and physical
- Dental and Physical Health Plans
- Lifestyle Benefits
- Cycle to work scheme
- Car lease and new car purchasing schemes
- Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
- Mortgage Advice
- Payroll ISA's
- Eligibility for Costco Membership
Learning & Development:
- Support with further education
- 100's of eLearning courses
- Accredited courses by C&G, ILM, IOSH and SIA
- Leadership Development programs both local and global
Diversity & Inclusion – Be Yourself:
We are an inclusive employer, proud of our Level 2 Disability Confident status. We support equality through Employee Networks—our real change makers of the business. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month.
Benefits:
- STRIVE – Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
- Dental Plans – A range of plans providing support, providing cash back towards everyday dental costs.
- HSF Health Plan – Range of healthcare cash plans at highly discounted rates.
- Cycle to Work – A super cost‑effective way of getting a brand new bike, cycling equipment or both.
- Specsavers – Save money on eye tests and when purchasing spectacles.
- WeCare – A 24/7 online GP, mental health support service, get fit programme and more.
- Toothfairy – Online access to advice and guidance from real UK Dentists.
- Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan.
- Payroll ISA – An ISA savings.
Deputy Manager STARS and Front of House Services employer: Securitas UK
Contact Detail:
Securitas UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager STARS and Front of House Services
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the industry. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the STARS programme and the company culture. Show us that you’re not just another candidate; demonstrate your passion for service excellence and how you can contribute to our team.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your enthusiasm for the role come across!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Deputy Manager STARS and Front of House Services
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your energy and passion for people, so don’t hold back on sharing why you’re excited about the Deputy Manager position.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience in recruitment, training, and customer service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Securitas UK
✨Know the STARS Program Inside Out
Before your interview, make sure you thoroughly understand the STARS program. Familiarise yourself with its objectives and how it operates across different client locations. This will not only show your enthusiasm but also demonstrate that you're proactive and ready to contribute from day one.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll be leading teams and driving service excellence. Prepare examples of how you've motivated teams in the past or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.
✨Prepare for Behavioural Questions
Expect questions that assess your communication and people skills. Think about scenarios where you've had to resolve conflicts or support team members. Practising these responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's vision for the STARS program or how they measure success in service excellence. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.