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- Tasks: Welcome guests and ensure a high-end customer experience at our Cambuslang site.
- Company: Join Securitas, a global leader in security services with a focus on integrity and helpfulness.
- Benefits: Enjoy competitive pay, discounts, health plans, and a supportive work environment.
- Why this job: Be the face of our brand and make a real impact in a dynamic setting.
- Qualifications: Exceptional customer service skills and a professional appearance are essential.
- Other info: Flexible weekend hours with opportunities for growth in a vibrant team.
The predicted salary is between 11 - 16 £ per hour.
Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer's people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.
We combine best in class, impeccable Front of House services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.
We have a fantastic and exciting opportunity for an experienced Front of House, Brand Ambassador to join our STARS team working for one of our high-profile clients in Cambuslang, G73 3PH.
Weekend Job Opportunity
- Saturday & Sunday
- Shifts – Daytime hours 08:00 - 16:00
- £14.50 Per Hour
Responsibilities
- Meet and greet all staff, visitors and contractors in a professional and personable manner
- Deliver a consistently high-end customer focused experience
- Embody a high-performance approach and encourage colleagues to do the same
- Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
- Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
- Assist in emergency situations
- Provide timely and accurate information
- Respond appropriately to varying and fast changing priorities
- Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
- Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both
Qualifications
Essential criteria:
- 5 year checkable history
- Exceptional Customer service skills
- Computer literate
Essential Skills:
- Highest quality personal appearance
- Flexible, professional and adept at working under pressure
- Outstanding written, verbal and oral communication skills
- Customer oriented with a passion for high-level service
- Working knowledge of administrative computer packages such as MS Office, GSuite, etc.
- Polite and proactive
- Punctual and trustworthy
- Able to use initiative and highly adaptable
- Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment
- Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on
Additional Information
It's great to see you're considering a career with Securitas UK! Join our global team of 336,000+ colleagues and help make the world a safer place. At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:
- Opportunity – We see potential in every person and situation
- People – We open our eyes to all that's good
- Purpose – We make your world a safer place
Benefits
- STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
- Dental Plans – a range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment
- HSF Health Plan – range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs.
- Cycle to Work – a super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.
- Specsavers – Save money on eye tests and when purchasing spectacles.
- WeCare – a 24/7 online GP, mental health support service, get fit programme and more.
- Toothfairy – online access to advice and guidance, from real UK Dentists.
- Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.
- Payroll ISA – an ISA savings account is a great way to meet your longer term personal financial goals.
- Free Mortgage Advice
- Go & Live – Financial Wellbeing Hub
- Death in Service Benefit – Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas.
Next Step
Join a team that values you. Click "I'm Interested" and start your career with Securitas UK today. See a different world.
Seniority level: Entry level
Employment type: Part-time
Job function: Sales and Business Development
Industries: Security and Investigations
Cambuslang, Weekend STARS Front of House, Brand Ambassador employer: Securitas UK
Contact Detail:
Securitas UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cambuslang, Weekend STARS Front of House, Brand Ambassador
✨Tip Number 1
Get to know the company! Research Securitas and their STARS programme. Understanding their values and what they stand for will help you connect better during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a high-end experience, think of scenarios where you’ve gone above and beyond for customers. Be ready to share these stories in your interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a Front of House role. Make sure you look professional and polished when you show up for your interview or any networking events.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Securitas team.
We think you need these skills to ace Cambuslang, Weekend STARS Front of House, Brand Ambassador
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your exceptional customer service skills in your application. We want to see how you've gone above and beyond to create a high-end experience for customers in your previous roles.
Tailor Your Application: Take the time to tailor your application to the specific role of Weekend STARS Front of House, Brand Ambassador. Mention your experience in similar environments and how you embody the values of integrity, vigilance, and helpfulness that we cherish at Securitas.
Be Professional and Personable: Your written application should reflect your professional yet personable approach. Use a friendly tone while maintaining professionalism, as this is key to the role you'll be stepping into with us.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our STARS team.
How to prepare for a job interview at Securitas UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Weekend STARS Front of House, Brand Ambassador. Familiarise yourself with the key aspects of customer service and security awareness that are crucial for this role. This will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering a high-end customer experience, be prepared to share specific examples from your past experiences where you excelled in customer service. Think of situations where you went above and beyond to assist someone or handled a challenging situation with grace.
✨Dress to Impress
As a Front of House representative, your appearance matters. Dress smartly and professionally for the interview to reflect the high standards expected in the role. This not only shows respect for the interviewers but also gives them a glimpse of how you would represent their brand.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or what a typical day looks like for a STARS ambassador. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
