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For Companies At a Glance
- Tasks: Be the go-to person for site security queries and ensure top-notch service delivery.
- Company: Join Securitas, a global leader in security services with a commitment to integrity.
- Benefits: Enjoy perks like discounts, health plans, and a pension scheme to secure your future.
- Why this job: Make a real difference in safety while developing your skills in a supportive environment.
- Qualifications: Must have strong organisational skills and a valid Frontline SIA Licence.
- Other info: Diversity and inclusion are at our core; we celebrate every individual.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Serve as the first point of contact for all site‑based security queries.
- Build and maintain a professional working relationship with Airbus security management to maximise service delivery.
- Ensure SLAs and KPIs are reviewed, managed, and met weekly.
- Maintain all staff vetting, security clearances, and SIA/LDN records in line with Airbus requirements.
- Promote and uphold health & safety standards, including assignment instructions and risk assessments.
- Ensure all incidents are reported in line with customer policies and procedures.
- Oversee emergency procedures, documentation, and testing.
- Conduct regular site audits and agree improvement plans with the client.
- Manage recruitment, staff development, ER cases, grievances, and disciplinaries.
- Support cost control, monthly dashboard reporting, and operational data accuracy.
- Ensure training compliance, including vocational development and PDPs.
- Maintain office security and complete fire safety checks.
- Manage welfare, attendance, equalities, and conflict resolution.
- Support operational cover where required due to exceptional circumstances.
- Represent Securitas and Airbus with professionalism, judgement, and integrity.
Qualifications
- Right to work in the UK with a 5‑year checkable history.
- Valid Frontline SIA Licence.
- Full, clean UK driving licence (site subject to road laws).
- Strong organisational skills with exceptional attention to detail.
- Excellent customer service and communication skills.
- Confident managing people, conflict, welfare, and development.
- IT proficient — Word, Excel, Outlook, PowerPoint, Office 365.
- Experience in a supervisory or managerial security role.
- Able to work under pressure, remain calm, and exercise sound judgement.
- Flexible, proactive, and committed to continuous improvement.
- Physically fit and able to work in changing climatic environments when required.
Desirable
- NEBOSH General Certificate
- PTLLS / teaching qualification
- Human Factors training
- Threat Assessor
- First Aid / Manual Handling
- ILM Level 5
Additional Information
It’s great to see you’re considering a career with Securitas UK! Join our global team of 336,000+ colleagues and help make the world a safer place. At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise: Opportunity – We see potential in every person and situation; People – We open our eyes to all that’s good; Purpose – We make your world a safer place.
Your Benefits
- STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
- Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment.
- HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs.
- Cycle to Work – A super cost-effective way of getting a brand new bike, cycling equipment or both.
- Specsavers – Save money on eye tests and when purchasing spectacles.
- WeCare – A 24/7 online GP, mental health support service, get fit programme and more.
- Toothfairy – Online access to advice and guidance, from real UK Dentists.
- Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.
- Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals.
- Free Mortgage Advice.
- Death in Service Benefit - Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas.
Take the Next Step
Join a team that values you. Click ’I’m Interested’ and start your career with Securitas UK today.
Service Delivery Manager in Broughton employer: Securitas UK
Contact Detail:
Securitas UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager in Broughton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Securitas or Airbus. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching common questions for Service Delivery Managers. Think about your past experiences and how they relate to the role. We want to hear your stories that showcase your skills!
✨Tip Number 3
Show off your personality! During interviews, let your passion for security and service delivery shine through. Remember, we’re looking for someone who fits well with our values of Integrity, Vigilance, and Helpfulness.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. Plus, it shows you’re genuinely interested in the position. Apply through our website and let’s get started!
We think you need these skills to ace Service Delivery Manager in Broughton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Service Delivery Manager role. We want to see how you can bring value to our team!
Showcase Your Experience: Don’t just list your previous jobs—describe your responsibilities and achievements, especially in security management or supervisory roles. We love seeing concrete examples of how you've excelled in similar positions.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Securitas UK
✨Know Your Stuff
Make sure you understand the key responsibilities of a Service Delivery Manager. Familiarise yourself with SLAs, KPIs, and the importance of maintaining security clearances. This will show that you're not just interested in the role but also prepared to take it on.
✨Showcase Your People Skills
Since this role involves managing people and resolving conflicts, be ready to share examples of how you've successfully handled similar situations in the past. Highlight your communication skills and ability to build relationships, especially in high-pressure environments.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple tasks and priorities. Bring examples of how you've maintained attention to detail while overseeing projects or teams. This is crucial for ensuring compliance with health and safety standards and other regulations.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the company culture, team dynamics, or specific challenges the team is currently facing. This shows your genuine interest in the role and helps you assess if it's the right fit for you.