At a Glance
- Tasks: Manage patient records and coordinate appointments while providing vital support to patients and families.
- Company: Join Mountain Healthcare, a compassionate team dedicated to supporting vulnerable individuals.
- Benefits: Competitive pay rates, full training, and ongoing development opportunities in a supportive environment.
- Other info: Flexible zero hours contract with on-call responsibilities and a dynamic work environment.
- Why this job: Make a real difference in people's lives during sensitive moments while gaining valuable experience.
- Qualifications: GCSE English and Maths, 12 months admin experience, and strong organisational skills required.
The predicted salary is between 15.85 - 15.85 £ per hour.
Manage patient records and administrative processes in line with data protection and safeguarding standards.
Handle incoming calls, emails and referrals with professionalism and empathy.
Coordinate appointments and liaise with police, medical staff and partner agencies.
Order and manage stock and equipment to ensure smooth service delivery.
Support ISO 15189 and UKAS accreditation processes through accurate record keeping.
Provide a welcoming environment for patients and families, assisting clinicians during examinations when required.
You will join a supportive, highly skilled team where no two days are the same. We offer full training including safeguarding, basic life support and specialist forensic awareness, plus ongoing development opportunities.
This is a 24/7 service with on-call responsibilities requiring arrival at the SARC or designated site within agreed timeframes.
Location: Grange Park SARC, Staffordshire
Bank - Zero Hours
Retainer rates are £30.56 (per 8 hour shift) from 09:00 Monday through to 08:59 Saturday and £40.24 from 09:00 Saturday through to 08:59 Monday. The attendance payment is £15.85 per hour for a minimum of 3 hours per case. The SARC is open 365 days a year 24 hours a day and is covered using Three x 8 hour shifts, 9am-5pm, 5pm-1am and 1am-9am.
Essential
- GCSE English and Maths at Grade C/4 or equivalent
- Minimum 12 months’ experience in an administrative role
- Knowledge of the health, police or public sector environment
- Strong organisational skills and ability to work in a multi-agency setting
- Good interpersonal skills
- IT literate with experience using Word, Excel and Teams
- Understanding of safeguarding
Desirable
- Educated to A – Level / NVQ 3
- Experience working with children or young people, either directly or with partner services
- Understanding of Safeguarding
- Experience of working with vulnerable children and adults.
Make a difference where it matters most. At Mountain Healthcare we provide specialist healthcare and forensic services to some of the most vulnerable people in society. Our dedicated teams deliver expert medical care, forensic examinations and compassionate support to individuals who have experienced sexual assault or abuse, ensuring dignity, safety and the highest standards of care.
We are looking for a detail-driven, organised and compassionate individual to join our Sexual Assault Referral Centre (SARC) as an Adult & Paediatric Administrator / Crisis Worker. This is primarily an administrative role, keeping our service running smoothly behind the scenes while also providing vital support to patients and families during sensitive moments. You will handle records, coordinate appointments, manage calls and liaise with partner agencies, all while protecting confidentiality and demonstrating empathy. You will also be trained to assist during patient visits, helping them feel informed, reassured and supported.
Adult & Paediatric Administrator/Crisis Worker- Staffs (Bank) employer: Securitas UK
TPS is an excellent employer that fosters a dynamic work culture in Birmingham, where collaboration and innovation thrive. Employees benefit from comprehensive training programs, opportunities for career advancement, and a supportive team environment that prioritises exceptional customer service. With a focus on personal growth and a commitment to employee well-being, TPS stands out as a rewarding place to build a meaningful career in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Adult & Paediatric Administrator/Crisis Worker- Staffs (Bank)
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Adult & Paediatric Administrator/Crisis Worker- Staffs (Bank)
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Securitas UK, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Securitas UK
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Securitas UK.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Securitas UK.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Securitas UK can really resonate with interviewers and show your commitment to the field.
