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- Tasks: Lead on-site technical support for physical security systems and manage a team of engineers.
- Company: Join a global leader in security solutions with a focus on innovation.
- Benefits: Competitive salary, learning opportunities, big brand discounts, and give back schemes.
- Why this job: Make a real impact in a high-stakes environment while developing your career.
- Qualifications: 3-5 years experience in physical security systems and strong communication skills.
- Other info: Dynamic role with opportunities for travel and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We’re Hiring: Resident Security Integration Technical Lead!
Pay: Competitive salary + Opportunities to grow
Hours: Monday-Friday, Covering 7am-9pm on a rota basis with after-hours support as needed.
Travel: May be required occasionally for regional support or training, as authorized by the customer.
From day one, you’ll gain access to outstanding Learning and Development opportunities and a whole load of benefits from big brand discounts to give back schemes! See a Different World. Where potential is seen and progress is nurtured.
The Resident Security Integration Technical Lead is a critical on-site leadership role, acting as the technical authority and subject matter expert for physical security systems. You’ll oversee the maintenance, troubleshooting, and performance of security infrastructure and hardware, while leading a small team of engineers that supports sites across the EMEA region. As a Resident Security Integration Technical Lead you will be working closely with the customer, the Lead Security Technology Representative, and internal stakeholders, ensuring systems operate reliably, securely, and in line with customer requirements. This role offers a strong mix of hands-on technical expertise, team leadership, and stakeholder collaboration, ideal for someone who thrives in a client-facing, high-impact environment.
Job Description:
- Lead day-to-day on-site technical support and maintenance of physical security system.
- Provide break/fix support for CCTV, access control, and related security devices.
- Configure, program, and maintain systems including Genetec, C•CURE 9000, Lenel and similar platforms.
- Monitor system performance, connectivity, and operational integrity.
- Troubleshoot hardware, software, and network-related security issues.
- Carry out preventative maintenance, system health checks, and quality assurance tasks.
- Coordinate closely with internal teams and customer stakeholders, providing clear updates and escalations.
- Support system integrations, commissioning of new devices, and upgrades.
- Line manage and support team members, ensuring high service standards.
- Maintain accurate documentation, reports, and service records, including incident escalations and metrics.
Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.
Qualifications:
- 3–5 years of relevant experience supporting or maintaining physical security systems.
- Proficiency with Genetec Security Center (Omnicast/Synergis) and C•CURE 9000 platforms.
- Working knowledge of IP networking, including PoE, VLANs, and device addressing.
- The right to work in the UK, with a 5-year checkable history.
- Demonstrated experience in hardware installation, troubleshooting, and documentation.
- Strong communication, organizational, and customer service skills.
- Ability to work independently with minimal supervision and respond effectively to critical events.
Preferred Certifications:
- Genetec Security Center Technical Certifications (Omnicast / Synergis)
- C•CURE 9000 System Installer or Advanced Integrator Certification
Resident Security Integration Technical Lead employer: Securitas Technology UK
Contact Detail:
Securitas Technology UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Security Integration Technical Lead
✨Tip Number 1
Network, network, network! Get out there and connect with people in the security industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews like a pro! Research the company and its security systems, and be ready to discuss your hands-on experience with platforms like Genetec and C•CURE 9000. Show them you’re not just a tech whiz but also a great team leader who can communicate effectively with clients.
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! In your conversations, share specific examples of how you’ve tackled technical issues or led a team through challenges. This will highlight your ability to thrive in high-impact environments, just like the role requires.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and taking advantage of the fantastic learning opportunities we offer.
We think you need these skills to ace Resident Security Integration Technical Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Resident Security Integration Technical Lead role. Highlight your experience with physical security systems and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the job description, especially your leadership and technical skills.
Showcase Your Technical Expertise: In your application, don’t forget to mention your proficiency with platforms like Genetec and C•CURE 9000. We’re looking for someone who can hit the ground running, so let us know about your hands-on experience with these systems!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Securitas Technology UK
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of physical security systems, especially Genetec and C•CURE 9000. Be ready to discuss your hands-on experience with these platforms and how you've tackled troubleshooting in the past.
✨Showcase Your Leadership Skills
As a Resident Security Integration Technical Lead, you'll be managing a team. Prepare examples of how you've successfully led teams before, focusing on your communication and organisational skills. Think about times when you’ve had to coordinate with stakeholders and how you ensured high service standards.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a critical security issue or manage a team under pressure. Practise articulating your thought process and decision-making strategies clearly.
✨Ask Insightful Questions
At the end of the interview, have some thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
