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- Tasks: Maintain and service fire & security systems while delivering top-notch customer service.
- Company: Join Securitas Technology, a leader in fire and security solutions.
- Benefits: Competitive salary, growth opportunities, and flexible working hours.
- Why this job: Make a real difference in safety while developing your technical skills.
- Qualifications: 3 years' experience in security systems and a clean UK driving licence.
- Other info: Join a dynamic team with opportunities for additional earnings and career advancement.
The predicted salary is between 30000 - 42000 ÂŁ per year.
In this role you will maintain and service fire & security systems, taking ownership of issues, resolving them effectively and preventing future challenges.
Deliver excellent customer service, working closely with the Area Supervisor and National Call Centre. Use PDA management software to manage service calls and maintenance visits. Attend and resolve daily service calls plus scheduled maintenance work. Take responsibility for vehicle and stock, ensuring proper maintenance. Bring a proactive, positive “can‑do” approach to every job. Join the call‑out rota, with opportunities for additional earning potential. Work flexibly when needed to meet client demand. Be based within ~30 minutes of your working area for responsive service.
Qualifications
- Eligible to obtain Security Clearance (SC).
- At least 3 years’ experience in the security systems industry.
- Proven field service/technical experience.
- Clean full UK driving licence.
- Solid understanding of industry standards.
- Right to work in the UK, with a 5‑year checkable history.
- Strong problem‑solving skills and ability to work independently.
- Ability to spot and refer potential sales opportunities (commission available).
- Good communication, time management, and planning skills.
Technical Knowledge
- Intruder systems: Texecom, Galaxy, Pacom & GE ranges.
- Access Control (PC‑based & standalone): Lenel, CEM, C‑Cure, PAC & Paxton.
- CCTV systems across analogue and IP platforms.
- Advantageous: experience with Milestone, Dahua, Genetec, and CEM.
- Strong IP networking skills and understanding of basic electrical principles.
Service Engineer - Fire & Security in Motherwell employer: Securitas Technology UK
Contact Detail:
Securitas Technology UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Fire & Security in Motherwell
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local meetups or online webinars to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! If you have experience with specific systems like Texecom or CCTV, make sure to highlight that in conversations. Bring examples of how you've solved problems in the past to showcase your expertise.
✨Tip Number 3
Be proactive! When you see a job opening on our website, don’t just apply—follow up with a quick email or call to express your enthusiasm. It shows you're serious and can set you apart from other candidates.
✨Tip Number 4
Prepare for the interview! Research common questions for service engineers and practice your answers. Be ready to discuss your technical knowledge and how you handle customer service situations, as these are key in this role.
We think you need these skills to ace Service Engineer - Fire & Security in Motherwell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the fire and security systems industry. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your technical knowledge and problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Engineer role. Share specific examples of how you've tackled challenges in the past and how you can bring that proactive, positive attitude to our team.
Show Off Your Communication Skills: Since this role involves working closely with customers and colleagues, make sure your written application reflects your strong communication skills. We love candidates who can convey their thoughts clearly and effectively, so keep it professional yet friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Securitas Technology UK
✨Know Your Tech
Make sure you brush up on the specific fire and security systems mentioned in the job description, like Texecom and Galaxy. Being able to discuss your hands-on experience with these systems will show that you're not just familiar with them, but that you can hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled challenges in the past, especially in a field service context. Think about times when you resolved issues quickly or improved processes. This will demonstrate your proactive approach and ability to work independently.
✨Customer Service is Key
Since this role involves delivering excellent customer service, be ready to share experiences where you went above and beyond for a client. Highlight your communication skills and how you’ve built relationships with customers, as this will resonate well with the interviewers.
✨Flexibility and Teamwork
Discuss your willingness to be flexible and work as part of a team. Mention any experience you have with call-out rotas or working under pressure. This shows that you’re adaptable and ready to meet client demands, which is crucial for this role.