At a Glance
- Tasks: Maintain and support fire and security systems for diverse technologies.
- Company: Join Securitas Technology, a global leader in safety and security.
- Benefits: Competitive pay, career development, and health & well-being programs.
- Why this job: Make a real difference in safety while growing your skills.
- Qualifications: 3 years in security systems, strong problem-solving, and customer service skills.
- Other info: Diverse and inclusive culture with clear career pathways.
The predicted salary is between 30000 - 42000 ÂŁ per year.
As a Service Engineer - Fire & Security, youâll play a key role in maintaining and supporting our customersâ systems across technologies such as Access Control, Intrusion Protection, Video Surveillance, Door Entry, Audio Alarm Verification, Staff Protection, Public Address, Time & Attendance, and LED Lighting.
Deliver excellent customer service, working closely with the Area Supervisor and National Call Centre. Use PDA management software to manage service calls and maintenance visits. Attend and resolve daily service calls plus scheduled maintenance work. Take responsibility for your vehicle and stock, ensuring theyâre properly maintained. Bring a proactive, positive, âcan-doâ approach to every job. Join the callout rota, with opportunities for additional earning potential. Work flexibly when needed to meet client demand. Be based within ~30 minutes of your working area for responsive service.
Please note - The responsibilities listed here arenât the full pictureâbut they give you a good sense of the role. If you meet the minimum requirements and believe youâve got what it takes to succeed, weâd love to hear from you.
Qualifications
What youâll need:
- Must be eligible to obtain Security Clearance (SC).
- Intruder systems such as Texecom, Galaxy, Pacom & GE ranges.
- Access Control (PC-based & standalone): Lenel, CEM, C-Cure, PAC & Paxton.
- CCTV systems across analogue and IP platforms. Advantageous: experience with Milestone, Dahua, Genetec, and CEM.
- Strong IP networking skills and understanding of basic electrical principles.
- At least 3 yearsâ experience in the security systems industry.
- Proven field service / technical experience.
- Clean full UK driving licence.
- Solid understanding of industry standards.
- The right to work in the UK, with a 5-year checkable history.
- Strong problem-solving skills and ability to work independently.
- Excellent customer service track record.
- Ability to spot and refer potential sales opportunities (commission available).
- Good communication, time management, and planning skills.
Additional Information
Itâs great to see youâre considering a career with us here at Securitas Technology! Youâre one step away from joining our global team of over 375,000 professionals.
Why Choose Securitas Technology?
At Securitas Technology, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? Weâre here to helpâjust drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
Career Growth: Clear pathways from apprenticeships to leadership programs.
Inclusive Leadership: A culture of respect, transparency, and collaboration.
Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to You
We support our workforce through initiatives such as Employee Networks â Safe spaces to connect and influence policies for change. Race at Work Charter & Armed Forces Covenant â Supporting equality and inclusion. Disability Confident Employer â Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements. Health & Well-being Programs â Mental health support and workplace wellness. Neurodiversity Top Employer Certification â Leading inclusivity for neurodivergent individuals. We celebrate diversity year-round with events like BSL Week, International Womenâs Day, PRIDE, and Black History Month and so much more!
Take the Next Step
Join us and be part of a team that values you. Click âApply Nowâ and start your career with Securitas UK today!
Fire & Security Engineer employer: Securitas Technology UK
Contact Detail:
Securitas Technology UK Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Fire & Security Engineer
â¨Tip Number 1
Network like a pro! Reach out to folks in the fire and security industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Show off your skills! If youâve got experience with specific systems like Texecom or CCTV, make sure to highlight that in conversations. Bring examples of your work or even case studies to demonstrate your expertise.
â¨Tip Number 3
Be proactive! Donât just wait for job postings to pop up. Reach out directly to companies youâre interested in, like Securitas Technology, and express your enthusiasm for potential roles. A little initiative goes a long way!
â¨Tip Number 4
Prepare for interviews by brushing up on common technical questions related to fire and security systems. Practice your answers and think about how you can showcase your problem-solving skills and customer service experience.
We think you need these skills to ace Fire & Security Engineer
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Fire & Security Engineer role. Highlight your relevant experience with security systems and customer service skills. We want to see how you fit into our mission of making the world a safer place!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our values of Integrity, Vigilance, and Helpfulness. Let us know what makes you the perfect fit for our team.
Showcase Your Technical Skills: Donât forget to mention your technical knowledge in your application. Whether it's your experience with CCTV systems or access control technologies, we want to see your expertise shine through. Be specific about the systems you've worked with!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows us youâre keen on joining our team at Securitas Technology!
How to prepare for a job interview at Securitas Technology UK
â¨Know Your Tech
Make sure you brush up on your knowledge of the specific systems mentioned in the job description, like Texecom and Galaxy. Being able to discuss your experience with these technologies will show that you're not just a good fit, but that youâre ready to hit the ground running.
â¨Customer Service Focus
Since this role involves delivering excellent customer service, prepare examples of how you've gone above and beyond for clients in the past. Think about situations where you resolved issues or improved customer satisfactionâthese stories will resonate well during the interview.
â¨Show Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in the field and how you overcame them. This could involve technical problems or customer-related issues. Highlighting your problem-solving skills will demonstrate your ability to work independently and effectively.
â¨Flexibility is Key
The job requires flexibility to meet client demands, so be prepared to talk about your availability and willingness to adapt. Share any experiences where you had to adjust your schedule or approach to meet urgent needsâthis will show that you have a proactive, 'can-do' attitude.