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- Tasks: Provide technical support for Pacom applications and ensure smooth operations globally.
- Company: Join Securitas Technology, a leader in security solutions with a global presence.
- Benefits: Competitive pay, career development, and a supportive work environment.
- Why this job: Make a real difference in security while growing your skills in a dynamic team.
- Qualifications: Knowledge of security management and excellent communication skills required.
- Other info: Diverse and inclusive workplace with clear pathways for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Day to day support for all Pacom applications deployed by the customer throughout their global network.
Continuous review of transactional activity by region to ensure consistency and continuity of detail being reported.
Arrange/facilitate regular local operational team review sessions.
Provide the required support to the business to support new technology refresh initiatives/projects.
Provide local site support for all Pacom application upgrade activities.
Take a lead role in the management activities for all Pacom application failures/outages.
Support the PS-IT on-call roster one week per calendar month.
Qualifications
- A knowledge of operational interactive security management at a control room level would be an advantage.
- A knowledge of enterprise level security management applications.
- A knowledge of basic Network functionality and infrastructure.
- Be able to work on own initiative.
- Excellent Communications skills both oral and written.
From time to time, the role will involve working outside normal hours, including evenings or weekends.
Desirable
- Experience with integrated Security systems.
- Experience working in control room environment.
- Experience working with Real Time Operating Systems.
- Experience with working under scrum/agile methodologies.
- Previous experience with a Technical support role.
Additional Information
It’s great to see you’re considering a career with us here at Securitas Technology. You’re one step away from joining our global team of over 375,000 professionals.
Why Choose Securitas Technology?
At Securitas Technology, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.
Diversity Inclusion: Be Yourself at Securitas
We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
- Career Growth: Clear pathways from apprenticeships to leadership programs.
- Inclusive Leadership: A culture of respect, transparency, and collaboration.
- Fair Pay Benefits: Competitive, equitable compensation and benefits.
Our Commitment to You
We support our workforce through initiatives such as:
- Employee Networks – Safe spaces to connect and influence policies for change.
- Race at Work Charter.
- Armed Forces Covenant – Supporting equality and inclusion.
- Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
- Health Well-being Programs – Mental health support and workplace wellness.
- Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more.
Take the Next Step
Join us and be part of a team that values you. Click 'Apply Now' and start your career with Securitas UK today.
Embedded Technical Support Engineer in England employer: Securitas Technology UK
Contact Detail:
Securitas Technology UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Embedded Technical Support Engineer in England
✨Tip Number 1
Network like a pro! Reach out to current employees at Securitas Technology on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Embedded Technical Support Engineer role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of operational interactive security management. Be ready to discuss how your skills align with the job description, especially around supporting new technology initiatives.
✨Tip Number 3
Showcase your communication skills! During interviews, articulate your thoughts clearly and confidently. Remember, they’re looking for someone who can effectively support teams and manage application failures.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll be part of a diverse and inclusive team that values your individuality.
We think you need these skills to ace Embedded Technical Support Engineer in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Embedded Technical Support Engineer role. Highlight your relevant experience with security management applications and any technical support roles you've had. We want to see how you fit into our mission!
Show Off Your Communication Skills: Since excellent communication is key, ensure your written application reflects this. Use clear and concise language, and don’t shy away from showcasing your ability to explain complex concepts simply. We love a good communicator!
Highlight Your Initiative: We’re looking for someone who can work independently, so make sure to mention instances where you’ve taken the lead on projects or solved problems on your own. This will show us that you can handle the responsibilities of the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do—just click 'Apply Now'!
How to prepare for a job interview at Securitas Technology UK
✨Know Your Tech
Brush up on your knowledge of operational interactive security management and enterprise-level security applications. Be ready to discuss how these systems work and any relevant experience you have, especially in a control room environment.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated technical issues or solutions in the past, both verbally and in writing.
✨Demonstrate Initiative
Be prepared to share instances where you've taken the lead on projects or resolved issues independently. Highlight your ability to work on your own initiative, especially in high-pressure situations like application failures or outages.
✨Familiarise Yourself with Agile Methodologies
If you have experience working under scrum or agile methodologies, make sure to mention it. If not, do a bit of research on these frameworks and be ready to discuss how they can apply to the role, particularly in managing technology refresh initiatives.
