Cambridge STARS, Front of House Services, Brand Ambassador
Cambridge STARS, Front of House Services, Brand Ambassador

Cambridge STARS, Front of House Services, Brand Ambassador

Cambridge Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our brand while providing top-notch customer service and security.
  • Company: Join Securitas, a leader in security services, dedicated to excellence and safety.
  • Benefits: Enjoy a Monday to Friday schedule with opportunities for growth and development.
  • Why this job: This role offers a unique blend of customer interaction and security, perfect for dynamic individuals.
  • Qualifications: No specific experience required; just bring your enthusiasm and a passion for helping others.
  • Other info: Ideal for high school and college students looking for flexible work in a vibrant environment.

The predicted salary is between 24000 - 36000 £ per year.

STARS at Securitas provide a \”two roles in one\” service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and much more with a discreet and vigilant security service. Shift Pattern – Monday to Friday 45 hrs per week 08:00 – 17:00 / 09:00 – 18:00 Pay Rate – £16.72 per hour Our STARS delivers a consistent high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site. Ensuring the safety and protection of customer\’s people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS is the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises. We combine best in class, impeccable front of house services with enhanced security awareness training. STARS complete bespoke training, tailored to meet the specific needs of our clients. About the Role Meet and greet all staff, visitors and contractors in a professional and personable manner

Cambridge STARS, Front of House Services, Brand Ambassador employer: Securitas Security Services Careers

At Securitas, we pride ourselves on being an exceptional employer, offering our Front of House Services team a dynamic work environment that blends customer service excellence with security vigilance. Our supportive culture fosters professional growth through comprehensive training and development opportunities, ensuring that every employee can thrive in their role. Located in Cambridge, our team enjoys a balanced work-life schedule with Monday to Friday shifts, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Securitas Security Services Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cambridge STARS, Front of House Services, Brand Ambassador

✨Tip Number 1

Familiarize yourself with the key responsibilities of a Brand Ambassador at STARS. Understanding the blend of customer service and security will help you demonstrate your ability to excel in both areas during the interview.

✨Tip Number 2

Showcase your interpersonal skills! As a Brand Ambassador, you'll be interacting with various clients and customers. Prepare examples of how you've successfully managed customer interactions in the past.

✨Tip Number 3

Research Securitas and their values. Being able to align your personal values with those of the company can set you apart from other candidates and show your genuine interest in the role.

✨Tip Number 4

Prepare for situational questions that may arise during the interview. Think about scenarios where you had to balance customer service with security concerns, as this will highlight your problem-solving abilities.

We think you need these skills to ace Cambridge STARS, Front of House Services, Brand Ambassador

Excellent Customer Service Skills
Strong Communication Skills
Interpersonal Skills
Attention to Detail
Problem-Solving Skills
Time Management
Multitasking Abilities
Professionalism
Discretion and Integrity
Teamwork
Adaptability
Conflict Resolution
Basic Administrative Skills
Knowledge of Security Protocols

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Brand Ambassador position at Securitas. Understand the dual nature of the role, which combines customer service and security.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service, reception, or security roles. Provide specific examples that demonstrate your ability to handle diverse responsibilities.

Showcase Soft Skills: Since this role requires excellent interpersonal skills, make sure to highlight your communication abilities, problem-solving skills, and adaptability in your application.

Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements and values of Securitas. Use keywords from the job description to show that you are a perfect fit for the Brand Ambassador role.

How to prepare for a job interview at Securitas Security Services Careers

✨Showcase Your Customer Service Skills

Since the role combines customer service with security, be prepared to share specific examples of how you've provided excellent service in previous positions. Highlight your ability to handle difficult situations with grace and professionalism.

✨Demonstrate Your Vigilance

Discuss your experience in maintaining a secure environment. Provide examples of how you've been proactive in identifying potential issues and ensuring safety while still being approachable and friendly.

✨Understand the Dual Role

Make sure you understand the 'two roles in one' concept. Be ready to explain how you can balance providing top-notch customer service while also being vigilant about security. This shows that you grasp the unique demands of the position.

✨Prepare Questions for Them

Have thoughtful questions ready about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if the job is the right fit for you.

Cambridge STARS, Front of House Services, Brand Ambassador
Securitas Security Services Careers
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