Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service while ensuring a secure and welcoming environment.
- Company: Join Securitas, a leader in security and customer service.
- Benefits: Enjoy health perks, discounts, and support for your education.
- Why this job: Be the face of high-profile clients and make a real impact.
- Qualifications: Exceptional customer service skills and a full UK driving licence required.
- Other info: Diverse and inclusive workplace with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customers, people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.
We combine best in class, impeccable Front of House services with enhanced security awareness training. Vetted to BS7858, our STARS complete bespoke training, tailored to meet the specific needs of our clients.
We have a fantastic and exciting opportunity for an experienced Front of House, Brand Ambassador to join our STARS permanent relief team, working for our high-profile clients in the London area. STARS at Securitas provide two roles in one service to our clients, their staff, visitors, and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration, and third-party vendor management, all combined with a discreet and vigilant security service.
Responsibilities:
- Meet and greet all staff, visitors, and contractors in a professional and personable manner
- Deliver a consistently high-end customer focused experience
- Embody a high-performance approach and encourage colleagues to do the same
- Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
- Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
- Assist in emergency situations
- Provide timely and accurate information
- Respond appropriately to varying and fast changing priorities
- Build strong rapport with recurring customers (client staff, visitors, contractors, etc.)
- Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity, and culture of both
Qualifications
Essential criteria:
- 5 year checkable history
- Exceptional Customer service skills
- Computer literate
- Due to the nature of the role, a full UK driving licence and access to your own vehicle are required.
Please only apply if you have experience delivering exemplary customer service in a fast-paced corporate environment with exceptional levels of communication and personal presentation.
Essential Skills:
- Highest quality personal appearance
- Flexible, professional, and adept at working under pressure
- Outstanding written, verbal, and oral communication skills
- Customer oriented with a passion for high-level service
- Working knowledge of administrative computer packages such as MS Office, GSuite, etc.
- Polite and proactive
- Punctual and trustworthy
- Able to use initiative and highly adaptable
- Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment
- Demonstrate the values of integrity, vigilance, and helpfulness which Securitas prides itself on
Company Benefits:
- Health & Wellbeing
- Company pension and advice and planning
- Life assurance scheme
- Discounted gym memberships
- Wellness advice and support, including financial, emotional, and physical
- Dental and Physical Health Plans
- Lifestyle Benefits
- Cycle to work scheme
- Car lease and new car purchasing schemes
- Discounts on high street brands, online shopping, holidays, days out, and Arriva Bus Travel
- Mortgage Advice
- Payroll ISA's
- Eligibility for Costco Membership
- Learning & Development
- Support with further education
- 100's of eLearning courses
- Accredited courses by C&G, ILM, IOSH, and SIA
- Leadership Development programs both local and global
Join our global team of 336,000+ colleagues and help make the world a safer place. At Securitas, we live by our values of Integrity, Vigilance, and Helpfulness, and our People Promise: Opportunity, People, Purpose.
What You Can Expect:
Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we're here to support you—just email us if you need help.
Diversity & Inclusion:
Be Yourself. We are an inclusive employer, proud of our Level 2 Disability Confident status. We support equality through Employee Networks, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSLA Week, International Women's Day, PRIDE, and Black History Month.
Your Benefits:
- STRIVE Securitas Perks gives you access to a range of discounts on retailers and services
- Dental Plans - support with dental costs
- HSF Health Plan - healthcare cash plans with discounts
- Cycle to Work program
- Specsavers discounts
- WeCare 24/7 online GP and mental health support
- Toothfairy online dental guidance
- Pension Plan with employer contribution and tax relief
- Payroll ISA
- Free Mortgage Advice
- Go & Live Financial Wellbeing Hub
- Death in Service Benefit for permanent employees
Take the Next Step:
Join a team that values you. Click 'I'm Interested' and start your career with Securitas UK today. See a different world.
London - Permanent Relief STARS Front of House, Brand Ambassador, employer: Securitas Ireland
Contact Detail:
Securitas Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London - Permanent Relief STARS Front of House, Brand Ambassador,
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around customer service and security. Practise common interview questions and think of examples that showcase your experience in high-pressure environments.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a Front of House role. Make sure your appearance is sharp and professional to reflect the high standards expected in this position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates directly from us at StudySmarter.
We think you need these skills to ace London - Permanent Relief STARS Front of House, Brand Ambassador,
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in customer service and Front of House roles. We want to see how your skills align with our values of integrity, vigilance, and helpfulness.
Showcase Your Communication Skills: Since this role requires outstanding written and verbal communication, don’t shy away from demonstrating these skills in your application. Use clear, concise language and make sure to proofread for any errors!
Highlight Relevant Experience: Be sure to mention any previous roles that involved customer interaction or security awareness. We love seeing candidates who have a background in fast-paced corporate environments, so let us know about your experiences!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company!
How to prepare for a job interview at Securitas Ireland
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Front of House, Brand Ambassador. Familiarise yourself with the key aspects of customer service and security that are crucial for this role. This will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered exceptional customer service. Think about situations where you went above and beyond to ensure a positive experience for clients or guests. This will highlight your ability to embody the high-performance approach that the company values.
✨Dress to Impress
Given the emphasis on personal appearance in this role, ensure you dress professionally for the interview. A polished look not only reflects your understanding of the company's standards but also sets a positive tone for the meeting. Remember, first impressions matter!
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and expectations for the role. This shows your enthusiasm and helps you gauge if the environment aligns with your values. Plus, it demonstrates your proactive nature, which is essential for a successful Brand Ambassador.
