Door Supervisor

Full-time, Part-time, Temporary, Permanent

Due to growth and expansion within our team, SGL is seeking an experienced Door Supervisor to work within Edinburgh, demonstrating our values of Loyalty, Integrity, and Professionalism while delivering a high standard of service.

We need exceptional individuals who thrive in a customer-centric environment. If you are a natural communicator with excellent problem-solving skills and a positive attitude, we want to hear from you!

At SGL, we prioritize your professional growth and success. Joining us as a Door Supervisor means becoming an integral part of the venue and team, where you will be responsible for maintaining top-notch customer care and safety. This is a fantastic opportunity to be part of a rapidly growing organization and make a positive impact on Edinburgh\’s lively entertainment scene.

What We Need From You:

• Ability to establish strong rapport with clients, customers, and colleagues.
• Excellent communication and customer service skills.
• Self-motivated and comfortable working as part of a diverse team.
• Ability to provide a 5-year checkable work history.

What You Will Be Doing:

• Extend a warm and professional welcome to venue visitors.
• Screen individuals for entry suitability.
• Collaborate with clients, customers, and colleagues.
• Conduct searches for unauthorized or illegal items.
• Respond promptly and efficiently to incidents within queues or the venue.
• Offer customer support and manage incidents both inside and outside the venue.
• Maintain a security presence to ensure smooth operations and enhance the customer experience.

What We Will Do For You:

• Continuous Learning: Access to tailored training programs, workshops, seminars, and industry conferences to enhance your skills and stay updated with the latest security trends.
• Growth Opportunities: Pathways for career progression and new challenges within our organization, fostering a culture of growth and advancement.
• Performance Recognition: Acknowledgment of your achievements and outstanding performance through various recognition programs, creating a positive and motivating work environment.
• Supportive Leadership: Guidance, mentorship, and resources from our committed leadership team to support your success and help you thrive in your role.

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