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- Tasks: Welcome visitors, ensure safety, and manage incidents at events.
- Company: Join SGL, a rapidly growing organisation in Edinburgh's vibrant entertainment scene.
- Benefits: Enjoy flexible schedules, continuous learning, and career growth opportunities.
- Why this job: Be part of a dynamic team making a positive impact on events while developing your skills.
- Qualifications: Good communication skills, customer service experience, and a reliable work ethic required.
- Other info: Roles available include Event Safety Stewards and SIA Event Supervisors.
The predicted salary is between 24000 - 36000 £ per year.
Due to growth and expansion within our team, SGL is hiring for a range of roles: Event Safety Stewards, SIA Event Stewards, and SIA Event Supervisors working within the Edinburgh area, to demonstrate our values of Loyalty, Integrity, and Professionalism while delivering a high standard of service.
We need exceptional individuals who thrive in a customer-centric environment. If you are a natural communicator with excellent problem-solving skills and a positive attitude, we want to hear from you!
At SGL, we prioritize your professional growth and success. Joining us means becoming an integral part of the Events Team, where you will be responsible for maintaining top-notch customer care and safety. This is a fantastic opportunity to be part of a rapidly growing organization and make a positive impact on Central Scotland's lively entertainment scene.
What We Need From You:
- Be able to work on a flexible schedule.
- Be approachable and have good customer service skills.
- Have excellent communication skills both written and verbal.
- Demonstrate a reliable and flexible work ethic.
- Provide a full 5-year checkable history.
- Have or be willing to obtain a basic disclosure (Non-SIA candidates only).
What You Will Be Doing:
- Extend a warm and professional welcome to venue visitors.
- Screen individuals for entry suitability.
- Collaborate with clients, customers, and colleagues.
- Conduct searches for unauthorized or illegal items.
- Respond promptly and efficiently to incidents within queues or the venue.
- Offer customer support and manage incidents both inside and outside the venue.
- Maintain a security presence to ensure smooth operations and enhance the customer experience.
What We Will Do For You:
- Continuous Learning: Access to tailored training programs, workshops, seminars, and industry conferences to enhance your skills and stay updated with the latest security trends.
- Growth Opportunities: Pathways for career progression and new challenges within our organization, fostering a culture of growth and advancement.
- Performance Recognition: Acknowledgment of your achievements and outstanding performance through various recognition programs, creating a positive and motivating work environment.
- Supportive Leadership: Guidance, mentorship, and resources from our committed leadership team to support your success and help you thrive in your role.
Event Security Officer employer: SecuriGroup Limited
Contact Detail:
SecuriGroup Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Security Officer
✨Tip Number 1
Familiarise yourself with the specific events happening in Edinburgh. Understanding the local entertainment scene will not only help you during interviews but also show your genuine interest in the role and the company.
✨Tip Number 2
Network with professionals already working in event security or related fields. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at SGL.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have, whether it's through networking or during the interview process. Share examples of how you've successfully handled difficult situations or provided exceptional service.
✨Tip Number 4
Be prepared to discuss your flexibility and reliability. Since the role requires a flexible schedule, think of specific instances where you've adapted to changing circumstances or gone above and beyond in your previous roles.
We think you need these skills to ace Event Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and security roles. Emphasise skills like communication, problem-solving, and reliability, as these are key for the Event Security Officer position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the events industry. Mention specific examples of how you've demonstrated loyalty, integrity, and professionalism in previous jobs.
Highlight Flexibility: Since the job requires a flexible schedule, clearly state your availability in your application. This shows that you are adaptable and willing to meet the needs of the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SecuriGroup Limited
✨Showcase Your Customer Service Skills
As an Event Security Officer, you'll be interacting with a variety of people. Highlight your previous experience in customer service and how you handle difficult situations with a positive attitude.
✨Demonstrate Communication Proficiency
Excellent communication is key in this role. Prepare to discuss examples where your verbal and written communication skills have made a difference, especially in high-pressure situations.
✨Emphasise Flexibility and Reliability
The job requires a flexible schedule. Be ready to explain how you manage your time effectively and provide examples of your reliability in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to respond to incidents or manage conflicts, and be prepared to discuss your thought process and actions.
