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- Tasks: Welcome visitors, screen for entry, and ensure safety at the venue.
- Company: SGL is a rapidly growing organisation in Edinburgh's entertainment scene.
- Benefits: Enjoy continuous learning, career growth opportunities, and performance recognition.
- Why this job: Join a supportive team and make a positive impact in a vibrant environment.
- Qualifications: Strong communication skills and a 5-year checkable work history required.
- Other info: Flexible roles available: full-time, part-time, temporary, or permanent.
The predicted salary is between 24000 - 42000 £ per year.
Due to growth and expansion within our team, SGL are seeking an experienced Door Supervisor working within Edinburgh, to demonstrate our values of Loyalty, Integrity and Professionalism while delivering a high standard of service. We need exceptional individuals who thrive in a customer-centric environment. If you are a natural communicator with excellent problem-solving skills and a positive attitude, we want to hear from you!
At SGL, we prioritize your professional growth and success. Joining us as a Door Supervisor means becoming an integral part of the venue and team, where you will be responsible for maintaining top-notch customer care and safety. This is a fantastic opportunity to be part of a rapidly growing organization and make a positive impact on Edinburgh's lively entertainment scene.
What We Need From You:- Ability to establish strong rapport with clients, customers, and colleagues.
- Excellent communication and customer service skills.
- Self-motivated and comfortable working as part of a diverse team.
- Ability to provide a 5-year checkable work history.
- Extend a warm and professional welcome to venue visitors.
- Screen individuals for entry suitability.
- Collaborate with clients, customers, and colleagues.
- Conduct searches for unauthorized or illegal items.
- Respond promptly and efficiently to incidents within queues or the venue.
- Offer customer support and manage incidents both inside and outside the venue.
- Maintain a security presence to ensure smooth operations and enhance the customer experience.
- Continuous Learning: Access to tailored training programs, workshops, seminars, and industry conferences to enhance your skills and stay updated with the latest security trends.
- Growth Opportunities: Pathways for career progression and new challenges within our organization, fostering a culture of growth and advancement.
- Performance Recognition: Acknowledgment of your achievements and outstanding performance through various recognition programs, creating a positive and motivating work environment.
- Supportive Leadership: Guidance, mentorship, and resources from our committed leadership team to support your success and help you thrive in your role.
Door Supervisor employer: SecuriGroup Limited
Contact Detail:
SecuriGroup Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Supervisor
✨Tip Number 1
Familiarise yourself with the local entertainment scene in Edinburgh. Understanding the venues, their clientele, and the types of events they host will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals already working in security or as door supervisors. Attend local events or join online forums to connect with others in the industry. This can provide valuable insights and potentially lead to referrals for job openings.
✨Tip Number 3
Prepare to showcase your problem-solving skills through real-life examples. Think of situations where you've successfully managed conflicts or ensured safety in a previous role, as these experiences will resonate well with the hiring team.
✨Tip Number 4
Demonstrate your customer service skills by being approachable and friendly. During any interactions, whether in person or over the phone, make sure to convey a positive attitude and willingness to help, as this aligns with the values of Loyalty, Integrity, and Professionalism that SGL upholds.
We think you need these skills to ace Door Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and security roles. Emphasise skills such as communication, problem-solving, and teamwork, which are crucial for a Door Supervisor.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of SGL's values: Loyalty, Integrity, and Professionalism. Share specific examples from your past experiences that demonstrate these qualities and your ability to thrive in a customer-centric environment.
Highlight Relevant Qualifications: If you have any certifications related to security or first aid, be sure to mention them in your application. This can set you apart from other candidates and show your commitment to the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential traits for a Door Supervisor.
How to prepare for a job interview at SecuriGroup Limited
✨Showcase Your Communication Skills
As a Door Supervisor, excellent communication is key. Be prepared to demonstrate your ability to engage with people effectively during the interview. Share examples of how you've successfully communicated in past roles, especially in challenging situations.
✨Emphasise Customer Service Experience
Highlight your experience in customer service roles. Discuss specific instances where you went above and beyond to ensure customer satisfaction, as this aligns with the company's values of Loyalty and Professionalism.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've had to think on your feet and resolve issues quickly. This will show your potential employer that you can handle incidents efficiently, which is crucial for a Door Supervisor.
✨Research the Company Culture
Familiarise yourself with SGL's values and mission. Understanding their focus on professional growth and teamwork will allow you to tailor your responses and show that you're a good fit for their culture.
