Patient Services Administrator in High Wycombe

You will be working for SecuriCare (Medical) Limited who are a Home Delivery Service for stoma products. Working as part of a friendly team involved with the administration support for our Patient Services Team, this busy and varied role will involve you in all aspects of administration. Your duties will include processing prescriptions, matching orders, generating letters, setting up customers on the system, matching invoices and various month end procedures. You will be keen to progress your career into customer services.

You will behave in a professional manner at all times and you will build professional relationships with customers that will enhance the Company’s quality image.

MAIN DUTIES ANDRESPONSIBILITIES

• Processing daily EPS & paper scripts
• Liaising with Nurses and GP surgery’s
• Surgery calls – chase outstanding scripts
• Script filling & cleansing
• Setting up new patients
• Scanning of templates
• Email response
• Completions
• Month end procedures
• Working to targets set by Patient Administration Team Leader
• Support all patient teams with routine admin tasks
• To perform such other duties as may be reasonably requested by Team Leader
• Reliable, inquisitive and enthusiastic
• High level of accuracy
• Methodical approach to your work
• Good communication and organisational skills
• Experience of MS Office
• Contributory Pension Scheme
• Private Health Care
• Life Assurance
• Onsite free car parking
• Subsidised staff canteen
• Cycle to work scheme
• Introductory Bonus scheme
• Free yearly flu vaccination
• Discounts on selected products and services
• Employee Assistance Programme – Health and Wellbeing

If you require any assistance or adjustments to be made when either applying for a position or attending interview, please e-mail us hr@clinimed.co.uk and one of our team members will be happy to assist you.

Monday to Friday – 9.00am – 5.00pm, with half an hour for lunch

Closing date for applications

31st December 2025

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