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- Tasks: Provide top-notch servicing for CCTV and access control systems while ensuring client satisfaction.
- Company: Join SecureWais, a leading electronic security integrator known for quality and trust.
- Benefits: Enjoy competitive salary, bonuses, professional development, and employee ownership perks.
- Why this job: Make a real impact in security engineering on prestigious sites with long-term career growth.
- Qualifications: Experience in servicing CCTV and access control systems, with strong fault-finding skills.
- Other info: Work in a supportive environment with opportunities for training and advancement.
The predicted salary is between 32000 - 54000 £ per year.
SecureWais UK Ltd is a high-end electronic security integrator working across prestigious commercial and residential sites. We specialise in physical security engineering, delivering reliable, long-term solutions for clients who value quality, consistency, and trust.
This is a hands-on senior servicing role focused on fault-finding, preventative maintenance, and high-quality customer support. You’ll act as a senior technical point of contact for servicing works, taking ownership of complex and recurring issues across both physical hardware and system software, while helping to maintain the long-term client relationships SecureWais is known for.
What you’ll be doing:
- Planned preventative maintenance (PPM) and reactive servicing
- Advanced fault-finding across CCTV, access control, intruder, and fire systems
- Diagnosing issues across both hardware components and system software, including configuration and connectivity
- Acting as an escalation point for complex or repeat issues
- Advising clients on system performance, improvements, and remedial works
- Ensuring all work meets British Standards and health & safety requirements
- Producing clear, accurate service reports and documentation
What we’re looking for:
- Strong experience servicing physical security systems (CCTV & access control essential)
- Confident fault-finding across equipment, software, and IP-based systems
- Working understanding of networking fundamentals (IP addressing, PoE, switches)
- Comfortable working directly with clients and representing the business on site
- Organised, reliable, and safety-focused
- Full UK driving licence and ability to obtain BPSS/SC clearance
Why SecureWais:
- Employee-owned business with long-term career opportunities
- Work on well-established, high-profile sites
- Professional development and manufacturer training supported
- Zone 1-2 travel supplement, Employee Ownership Scheme, and additional long-service leave
If you’re an experienced servicing engineer looking for a senior role where quality, trust, and long-term client relationships matter, we’d love to hear from you.
Senior Service Engineer - CCTV & Access Control employer: SecureWais UK Limited
Contact Detail:
SecureWais UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Engineer - CCTV & Access Control
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. The more people you know in the CCTV and access control space, the better your chances of landing that senior service engineer role.
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers, be ready to discuss your hands-on experience with fault-finding and preventative maintenance. Bring examples of your work or even a portfolio to demonstrate your expertise.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to CCTV and access control systems. We recommend practising your responses to ensure you can confidently explain your troubleshooting process and how you handle complex issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team at SecureWais.
We think you need these skills to ace Senior Service Engineer - CCTV & Access Control
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CCTV and access control systems. We want to see how your skills match the role, so don’t be shy about showcasing your fault-finding expertise and client interaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about security engineering and how you can contribute to our team at SecureWais. Keep it professional but let your personality show through.
Showcase Relevant Experience: When filling out your application, focus on your hands-on experience with physical security systems. We love seeing specific examples of how you've tackled complex issues or improved system performance in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at SecureWais UK Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CCTV and access control systems. Be prepared to discuss specific fault-finding techniques and how you've tackled complex issues in the past. This will show that you’re not just familiar with the equipment, but that you can also think critically about problem-solving.
✨Showcase Your Client Interaction Skills
Since this role involves direct client interaction, be ready to share examples of how you've built and maintained relationships with clients. Highlight any instances where you’ve provided exceptional customer support or advised clients on system improvements. This will demonstrate your ability to represent the company well on-site.
✨Demonstrate Organisational Skills
Being organised is key in this role, especially when it comes to producing service reports and documentation. Bring along examples of your previous work or processes that showcase your attention to detail and reliability. This will help reassure them that you can handle the responsibilities of the position.
✨Understand Networking Fundamentals
Brush up on your networking knowledge, particularly IP addressing and PoE. Be prepared to discuss how these concepts apply to the systems you'll be working with. Showing a solid understanding of networking fundamentals will set you apart as a candidate who can handle both hardware and software challenges.
