Securecloudplus is seeking a dedicated Service Operations Engineer to join our service operations team in the UK. The role requires a 2nd line skill set with patching experience to maintain and enhance our IT infrastructure for mission-critical defence and security industry services.
You will act as the primary contact for users, escalate complex incidents, and coordinate changes while ensuring high customer satisfaction and adherence to SLAs.
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Service Operations Engineer - Patch & Incident Lead in Stoke-on-Trent employer: Securecloudplus
Join our dynamic team at the Stoke on Trent technical hub, where we prioritise employee growth and development in a collaborative work culture. As a Tier 1 SOC Analyst, you'll gain invaluable hands-on experience in cybersecurity while benefiting from competitive shift allowances and opportunities to advance your skills in a supportive environment dedicated to protecting our organisation and customers from cyber threats.
