Securecloudplus is seeking a Senior Service Operations Engineer to act as the technical expert within the support team and as part of the escalation group for 1st/2nd line resolutions.
You will participate in onboarding new customers and services, maintain knowledge bases, and proactively manage solutions across Windows, cloud, and virtualization environments to ensure optimal performance and SLA adherence.
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Senior Service Operations Engineer – MSP Escalations & SME in Stoke-on-Trent employer: Securecloudplus
Join our dynamic team at the Stoke on Trent technical hub, where we prioritise employee growth and development in a collaborative work culture. As a Tier 1 SOC Analyst, you'll gain invaluable hands-on experience in cybersecurity while benefiting from competitive shift allowances and opportunities to advance your skills in a supportive environment dedicated to protecting our organisation and customers from cyber threats.
