At a Glance
- Tasks: Support and develop business applications while troubleshooting and resolving technical issues.
- Company: Join a forward-thinking tech company with a focus on innovation and collaboration.
- Benefits: Enjoy competitive pay, health perks, remote work options, and opportunities for growth.
- Other info: Dynamic role with excellent career advancement potential in a supportive environment.
- Why this job: Gain hands-on experience with cutting-edge technologies like TypeScript, React, and Azure.
- Qualifications: Computer Science degree or equivalent experience; knowledge of software development and application support.
The predicted salary is between 51750 - 63250 £ per year.
Role Purpose
The Junior Application Support & Developer will support and develop our internally developed business applications. The role combines two key disciplines: application support and software development. The primary responsibility will be providing technical support for business and customer facing applications, investigating and resolving application, data and integration issues, and helping maintain their reliability and availability. Alongside application support, the role will provide hands‑on development capability, working with existing TypeScript, React and PostgreSQL codebases to diagnose defects, implement fixes and deliver smaller enhancements and integrations. Work with other technical teams to support the integration of applications with automated processes and platform services. The Junior Application Support & Developer will also gain exposure to the Microsoft Azure and DevOps technologies used to deploy, monitor and operate applications.
Role Responsibilities
- Provide day-to-day technical support for internally developed business applications and AI Stacks.
- Investigate, diagnose and resolve application incidents and technical issues.
- Troubleshoot issues across application code, data, APIs, integrations and hosting environments.
- Work with users to understand reported issues and determine appropriate resolutions.
- Analyse existing TypeScript, React and PostgreSQL, and other codebases to identify defects and potential improvements.
- Develop, test and implement application fixes and enhancements.
- Support application integrations and investigate failures between systems.
- Assist with application releases and deployments.
- Use application logging and monitoring information to troubleshoot faults and performance issues.
- Maintain application support documentation, technical documentation and operational runbooks.
- Follow appropriate development, change‑management and security practices.
- Contribute to the continual improvement and development of the application estate.
Education and Experience Requirements
Essential
- A Computer Science degree, relevant technical qualification or equivalent practical experience.
- Experience or practical knowledge of software development and/or application support.
- Good technical knowledge of TypeScript and JavaScript, with experience or an understanding of React.
- An understanding of relational databases and SQL, ideally including PostgreSQL.
- The ability to understand existing application code, troubleshoot defects and implement straightforward fixes and enhancements.
- An understanding of web applications, REST APIs, JSON and system integrations.
- An understanding of Agile software development methodologies and the software development lifecycle.
- Good technical troubleshooting and problem‑solving skills, with the ability to investigate issues across applications, data and integrations.
- An awareness of Microsoft Azure and cloud‑hosted application environments.
- Ability to obtain the appropriate Security Clearance.
Desirable
- Experience with scripting or automation technologies, such as Python or PowerShell, would be advantageous.
- Familiarity with Git or equivalent source‑control tooling.
- The ability to develop trusted relationships and work effectively with technical teams and business users.
- A commitment to continually developing technical skills in emerging technologies.
- The ability to work independently and proactively, whilst knowing when to seek support or elevate an issue.
- Good written and verbal communication skills.
- Willingness to work flexibly in response to changing organisational requirements.
Junior Application Support & Developer employer: SecureCloud+
SecureCloud+ is an exceptional employer located in Stoke-on-Trent, dedicated to fostering a supportive work culture that prioritises employee development and growth. With a strong commitment to compliance and security, employees are empowered through comprehensive training and opportunities to engage in meaningful work that directly contributes to national security. The company values its staff, offering a collaborative environment where every team member plays a crucial role in safeguarding critical information systems.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Application Support & Developer
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at SecureCloud+ or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to SecureCloud+.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like SecureCloud+.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like SecureCloud+ that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Junior Application Support & Developer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at SecureCloud+.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at SecureCloud+ and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at SecureCloud+
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If SecureCloud+ uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
