At a Glance
- Tasks: Support client relationships and deliver outstanding service to our Commercial Finance team.
- Company: Join Secure Trust Bank, a diverse and award-winning bank focused on customer satisfaction.
- Benefits: Competitive salary, 25 days leave, wellbeing hour, and flexible benefits.
- Other info: Enjoy a collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact in a purpose-driven organisation while developing your career.
- Qualifications: Client-facing experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Manchester
Hours: 35 per week
About the company
Our customers are at the heart of everything we do, but we can’t achieve our customer focused strategy without the right people in our team. At Secure Trust Bank, we know that people are our biggest investment, which is why a career with us is not just a job. It’s the chance to be part of something bigger, to add real value to the Bank and help us constantly improve, in order to achieve our ambition of becoming the best bank in Britain. We believe in giving our staff autonomy, with initiative and exceptional performance recognised through a variety of individual and team awards and incentives. All our employees have a tangible impact on the Group’s core values, and we are looking for candidates who are enthusiastic, proactive and enjoy working in a fast paced environment. So join us as we strive to Grow, Sustain and Love the way we work.
Why Join Us?
- A competitive salary and benefits package
- Matched pension contributions
- 25 days annual leave plus bank holidays and your birthday off, on us!
- A wellbeing hour to spend doing whatever makes you happy
- A wide range of flexible benefits from Cycle2Work to private healthcare
- Life assurance
- Paid volunteering days and matched charity fundraising
- A collaborative and flexible working environment.
- Opportunities for professional development and career progression.
- Chance to make a real impact in a regulated, purpose-driven organisation.
What you’ll be doing
We are looking for a proactive and customer-focused professional to provide high-level support to our Relationship Management team, helping to deliver outstanding service to our Commercial Finance Asset Based Lending client base. In this role, you will play a key part in supporting client relationships, ensuring efficient service delivery, and contributing to the ongoing success and growth of our portfolio.
- Provide dedicated office-based support for a specific portfolio of clients
- Responsible for ensuring high levels of service are maintained
- Responsible for preparation of all aspects of first payments for clients that are joining the portfolio
- Support with management of risk (following up audit points, verifications, risk factor trend investigation)
- Support Relationship Manager with onsite client visits and take-ons
- Provide risk management analysis including the preparation of monthly covenant monitoring and analysis of periodic MI/Audited Accounts
- Identify opportunities to generate additional income
- Take ownership for any ‘bespoke’ operations within own portfolio
- Authorise schedules and payments in line with authorities
- Support Operations team with peaks in workflow across all aspects of team (MER, cash processing, schedules, cover for other ARM etc)
- Provide training and coaching support to the Account Executives / Office Juniors within the team
- Ensure robust governance and compliance is adhered to in all aspects of role
What we’re looking for
- Proven track record of ‘front line’ client facing experience
- In-depth knowledge of the risk management principles of Factoring and Invoice Discounting
- Able to work to deadlines
- Strong verbal and written communicator
- Ability to analyse information accurately
Everyone is different. Everyone is valued
As part of our vision to become the most trusted specialist lender in the UK, we’ve been helping customers and businesses fulfil their ambitions since 1952. In that time, we’ve learned that we’re more than the sum of our parts. We’re a strong Group because of our people and our strengths; specialist, expert, ambitious and also diverse. All of our people are different and this is something we celebrate. Every one of our employees brings unique talent, ability and perspective to their role. That’s why Secure Trust Bank Group nurtures differences. We understand that we perform better because we’re not cast from the same mould. We actively embrace and support diversity, work with leading industry bodies and promote initiatives that reinforce our philosophy of giving you the freedom to be who you are. We’re an award-winning bank providing savings accounts and lending services to over one million customers. We’re Secure Trust Bank Group. We embrace difference.
Assistant Relationship Manager (6 Months FTC) in Manchester employer: Secure Trust Bank
Secure Trust Bank is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. Located in Solihull, this hybrid role not only provides a competitive salary and generous benefits such as matched pension contributions and 25 days of annual leave, but also fosters an environment where your expertise in data governance can make a meaningful impact on the organisation's success.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Relationship Manager (6 Months FTC) in Manchester
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
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Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Secure Trust Bank.
✨Connect with Alumni from Your Uni
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✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Secure Trust Bank might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Assistant Relationship Manager (6 Months FTC) in Manchester
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Secure Trust Bank will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Secure Trust Bank. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Secure Trust Bank confidence in your short-term commitment to the role.
How to prepare for a job interview at Secure Trust Bank
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Secure Trust Bank.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Secure Trust Bank that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
