Financial Crime Operations Officer

At Secure Trust Bank, our purpose is clear: to support our customers and partners responsibly while growing a sustainable, values‐driven business. As a long‐established UK bank with a strong heritage and a modern mindset, we know that our people are at the heart of everything we achieve.We\’re now looking for an enthusiastic and detail‐driven Financial Crime Operations Officer to join our team—someone curious, proactive, and motivated by protecting customers, preventing harm, and doing the right thing.About The Role As a Financial Crime Operations Officer , you\’ll play a key part in our first line of defence, helping us identify, investigate, and mitigate financial crime risk. You\’ll work across areas such as anti‐money laundering (AML), counter‐terrorist financing, sanctions, fraud, and anti‐bribery and corruption.Every day will bring variety—from reviewing screening alerts to supporting investigations, from engaging with colleagues to liaising with law enforcement. This is a great opportunity for someone who enjoys problem‐solving, takes pride in accuracy, and wants to contribute to a safer financial system.What You\’ll Be Doing Acting as the first-line point of contact for AML, sanctions, fraud, and anti‐bribery queriesReviewing customer screening alerts, including PEPs, sanctions and enforcement matchesIdentifying higher‐risk applications and undertaking enhanced due diligence where requiredConducting ongoing monitoring of higher‐risk customers in line with the Group\’s risk appetiteReviewing transactions and escalating any indicators of suspicious activityInvestigating and preparing Suspicious Activity Reports (SARs) and, where necessary, submitting them to the National Crime Agency (NCA)Liaising with law enforcement and relevant authorities to support investigationsInvestigating complex fraud cases, engaging directly with customers, retailers or agenciesSupporting business areas to understand obligations under Group Financial Crime PoliciesContributing to the wider mission of detecting, preventing, and disrupting financial crime at STBWhat You\’ll Bring We welcome applicants from all backgrounds who share our commitment to fairness, integrity, and customer protection. You don\’t need to meet every requirement to apply—if you have relevant experience and a willingness to learn, we\’d love to hear from you.Experience working within a financial crime functionUnderstanding of the UK financial crime legal and regulatory frameworkExperience investigating SARs, DAMLs and submitting NCA disclosuresExperience screening PEPs and Enforcement matchesStrong communication skills and attention to detailAbility to prioritise workload and work proactivelyFamiliarity with financial crime systems / databasesExperience investigating complex fraudAbility to interpret and apply regulation in a commercial settingAn industry‐recognised financial crime qualificationExperience handling External Data Requests from law enforcementWhy Join STB? Be part of a growing bank with a strong purpose and clear valuesWork in a supportive, collaborative and people‐focused environmentDevelop in‐demand expertise in financial crime preventionBuild relationships across the bank and with external partnersAccess professional development and opportunities for progressionHow We Work We are a hybrid working business and we expect our people to attend the office for 50% of the working week. This may look different week on week depending on your own work or team activity. The role can be based from either our Cardiff or Solihull Head Office.We are committed to building a diverse and inclusive workforce that reflects the customers and communities we serve. If you\’re passionate about protecting people and doing meaningful, impactful work—this could be the role for you.Everyone is different. Everyone is valued As part of our vision to become the most trusted specialist lender in the UK, we\’ve been helping customers and businesses fulfil their ambitions since 1952. In that time, we\’ve learned that we\’re more than the sum of our parts. We\’re a strong Group because of our people and our strengths; specialist, expert, ambitious and also diverse . All of our people are different and this is something we celebrate.Every one of our employees brings unique talent, ability and perspective to their role.That\’s why Secure Trust Bank Group nurtures differences. We understand that we perform better because we\’re not cast from the same mould. We actively embrace and support diversity, work with leading industry bodies and promote initiatives that reinforce our philosophy of giving you the freedom to be who you are.We\’re an award‐winning bank providing savings accounts and lending services to over one million customers. We\’re Secure Trust Bank Group. We embrace difference.About The Company Our customers are at the heart of everything we do, but we can\’t achieve our customer focused strategy without the right people in our team.At Secure Trust Bank, we know that people are our biggest investment, which is why a career with us is not just a job. It\’s the chance to be part of something bigger, to add real value to the Bank and help us constantly improve, in order to achieve our ambition of becoming the best bank in Britain. We believe in giving our staff autonomy, with initiative and exceptional performance recognised through a variety of individual and team awards and incentives. All our employees have a tangible impact on the Group\’s core values, and we are looking for candidates who are enthusiastic, proactive and enjoy working in a fast paced environment. So join us as we strive to Grow, Sustain and Love the way we work.

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