At a Glance
- Tasks: Investigate suspicious activities and support financial crime awareness training.
- Company: Join a leading financial services firm dedicated to customer safety.
- Benefits: Flexible working hours, hybrid model, and a supportive team environment.
- Other info: Opportunity for growth in a dynamic and collaborative workplace.
- Why this job: Make a real impact in safeguarding customers and combating financial crime.
- Qualifications: Experience in financial crime functions and strong attention to detail.
The predicted salary is between 36000 - 60000 £ per year.
Help us protect our customers and our business. We’re looking for a detail-oriented and proactive Financial Crime Operations Officer to join our team and play a key role in safeguarding our organisation from financial crime risks. If you’re passionate about doing the right thing, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you.
What you’ll be doing
- Investigating unusual & suspicious activity reports and escalating concerns to the Group’s Nominated Officer where appropriate.
- Responding to data requests from law enforcement and other third parties.
- Conducting customer due diligence and ongoing monitoring for higher‑risk customers.
- Reviewing transactions and identifying indicators of suspicious activity.
- Supporting business areas in understanding their financial crime responsibilities.
- Designing and delivering tailored financial crime awareness training.
You’ll also contribute to continuous improvement and help ensure our policies and practices align with regulatory expectations.
What you’ll bring
- Has experience working in a financial crime function, ideally within financial services.
- Understands the UK’s financial crime legal and regulatory framework.
- Has hands‑on experience with customer screening, transaction monitoring, and investigating SARs.
- Is a logical thinker with strong attention to detail.
- Communicates clearly and confidently, both in writing and verbally.
- Can work independently and manage their own workload effectively.
Bonus points if you hold an industry‑recognised financial crime qualification—but it’s not essential.
Our values
- Risk aware and committed to keeping customers and colleagues safe.
- Puts the customer first in everything they do.
- Takes ownership and is accountable for their actions.
- Performance driven and strives to be their best.
- Works collaboratively and supports others to succeed.
How we work
The Financial Crime Operations team works on a flexible shift pattern within the hours of Monday‑Friday 8.00am‑6.00pm, Saturday 9.00am‑6.00pm and Sunday 10.00am‑5.00pm, 35 hours per week. We are a hybrid working business, the role can be based in either Solihull or Cardiff and we work to 50% office attendance. Everyone is different. Everyone is valued.
Financial Crime Operations Officer employer: Secure Trust Bank PLC.
Join a dynamic team that prioritises integrity and customer safety, where your role as a Financial Crime Operations Officer will be pivotal in protecting our organisation from financial crime risks. With a flexible hybrid working model based in either Solihull or Cardiff, we foster a collaborative work culture that values individual contributions and offers ample opportunities for professional growth and development. Our commitment to continuous improvement and regulatory compliance ensures that you will be part of a forward-thinking environment that empowers you to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Financial Crime Operations Officer
✨Tip Number 1
Network like a pro! Reach out to people in the financial crime sector on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of financial crime regulations and practices. We want to see your passion and expertise shine through when you talk about your experience!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled suspicious activity or improved processes in your previous roles. We love a proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who align with our values.
We think you need these skills to ace Financial Crime Operations Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your financial crime experience and any relevant qualifications to show us you’re the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about fighting financial crime. Share specific examples of how you've tackled similar challenges in the past, and let your personality shine through!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate detail-oriented candidates, so make sure your writing is free from jargon and easy to understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Secure Trust Bank PLC.
✨Know Your Financial Crime Basics
Make sure you brush up on the UK’s financial crime legal and regulatory framework. Being able to discuss relevant laws and regulations confidently will show that you’re serious about the role and understand the landscape you'll be working in.
✨Showcase Your Investigative Skills
Prepare examples from your past experience where you've successfully investigated suspicious activity or handled customer due diligence. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your attention to detail.
✨Communicate Clearly
Since the role requires clear communication, practice articulating your thoughts on financial crime topics. You might even want to do a mock interview with a friend to get comfortable discussing complex ideas in a straightforward way.
✨Demonstrate Your Proactivity
Think of instances where you took the initiative to improve processes or educate others about financial crime responsibilities. This will align well with the company’s values of ownership and collaboration, showing that you’re not just a team player but also a proactive contributor.
