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For Companies At a Glance
- Tasks: Investigate and report fraud cases while executing prevention strategies.
- Company: Join Secure Trust Bank, an award-winning bank focused on customer satisfaction and employee growth.
- Benefits: Enjoy hybrid working after three months, with a supportive team culture and recognition for your efforts.
- Why this job: Be part of a diverse team making a real impact in the banking sector.
- Qualifications: No fraud experience needed; just bring your passion and strong communication skills.
- Other info: Full-time role based in Cardiff with flexible shift patterns.
The predicted salary is between 28800 - 42000 £ per year.
About The Role
As part of the team you will be responsible for executing the fraud prevention strategies effectively, to investigate and report cases of suspected or confirmed fraud accordingly.
Key Responsibilities:
- Assess potential 1st, 2nd or 3rd party fraud at application stage and take action to mitigate any risk identified, in accordance with the companys fraud prevention strategy
- Escalate compl…
Locations
Fraud Investigator employer: Secure Trust Bank Ltd
Contact Detail:
Secure Trust Bank Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Investigator
✨Tip Number 1
Familiarise yourself with common fraud prevention strategies and terminology. Understanding the basics of fraud detection will help you engage in meaningful conversations during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the fraud investigation field. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to job openings at Secure Trust Bank.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since the role values strong communication skills and a customer-focused approach, be ready to share specific examples of how you've excelled in these areas.
✨Tip Number 4
Showcase your ability to work independently and manage your time effectively. Think of instances where you've successfully prioritised tasks or taken initiative, as this aligns with the self-motivated nature of the role.
We think you need these skills to ace Fraud Investigator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of a Fraud Investigator.
Highlight Relevant Experience: Even if you don't have direct fraud experience, emphasise any customer-facing roles or experiences that demonstrate your attention to detail, logical thinking, and strong communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fraud prevention and your motivation to work in this field. Use specific examples from your past experiences to illustrate your suitability for the role.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Fraud Investigator.
How to prepare for a job interview at Secure Trust Bank Ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Fraud Investigator. Familiarise yourself with fraud prevention strategies and be ready to discuss how you would assess potential fraud cases.
✨Showcase Your Customer Service Skills
Since the role involves exceptional customer service, prepare examples from your past experiences where you successfully handled customer interactions, especially in challenging situations.
✨Demonstrate Attention to Detail
Highlight your ability to pay attention to detail during the interview. You might be asked to analyse a case or documentation, so be prepared to explain your thought process clearly.
✨Emphasise Teamwork and Initiative
Discuss your experience working in teams and how you can contribute positively. Also, share instances where you took the initiative to solve problems or improve processes, as this aligns with the company's values.
