Help Shape the Future of Data-Driven Decision Making At Secure Trust Bank, we're on a journey to become the UK's most trusted specialist lender. Data, insight and informed decision-making are at the heart of that ambition—and we're looking for an exceptional Reporting & Operational Insight Senior Manager to help make it happen.
As Reporting & Operational Insight Senior Manager, you will act as the key link between the Bank's central Data & MI function and the COO organisation. Your focus will be on driving adoption, standardisation and continuous improvement, ensuring that reporting, analytics and insight become embedded into everyday operations. Rather than creating a separate data strategy, you'll champion and accelerate the delivery of the enterprise Data & MI agenda—bringing it to life through practical implementation, stakeholder engagement and strong leadership.
What You’ll Be Doing
- Lead the implementation and adoption of enterprise-wide reporting, MI and analytics frameworks across the COO function.
- Ensure reporting is aligned to a single source of truth, with consistent standards, governance and data quality.
- Deliver insightful operational and performance reporting that supports effective decision‑making.
- Oversee robust regulatory and control reporting, ensuring strong governance and auditability.
- Champion data governance, ownership and accountability across teams.
- Build a culture where data is trusted, understood and used to drive business outcomes.
- Increase adoption of self‑service reporting and analytics capabilities.
- Partner with leaders across Operations, Technology, Risk, Finance and central Data & MI teams to deliver a joined‑up approach.
- Lead and develop a high‑performing MI team focused on delivering value, innovation and continuous improvement.
What Success Looks Like
- Consistent, trusted and business‑critical management information.
- Greater adoption of enterprise reporting tools and data assets.
- Improved data literacy and self‑service capability across COO teams.
- Strong regulatory confidence through high‑quality reporting and governance.
- Better operational performance through insight‑led decision‑making.
- Clear evidence that the Bank's Data & MI strategy is being successfully embedded and accelerated.
Qualifications
- Significant leadership experience within Management Information, Reporting, Analytics or Data functions.
- A track record of operating within complex organisations, ideally within regulated environments.
- Experience implementing enterprise data frameworks, reporting standards and centralised data models.
- Strong analytical and problem‑solving skills, with the ability to translate complex data into clear business insight.
- Experience using tools such as Power BI, SQL and enterprise data platforms.
- Excellent stakeholder management and communication skills.
- Experience leading MI, reporting or data transformation programmes.
- Knowledge of data governance, data architecture or enterprise data initiatives.
- Experience with automation, advanced analytics or AI‑enabled reporting.
- Professional certifications in data, analytics or governance disciplines.
- A passion for developing data literacy and enabling self‑service analytics.
Join us as we strive to grow, sustain and love the way we work.
Reporting & Operational Insight Senior Manager in City of Westminster employer: Secure Trust Bank Ltd
Secure Trust Bank Ltd is an outstanding employer that prioritises employee development and fosters a collaborative work culture. With a focus on innovation in data analytics, employees are encouraged to grow their skills in a supportive environment while contributing to meaningful decision-making processes. Located in a vibrant area, the bank offers competitive benefits and a commitment to work-life balance, making it an ideal place for professionals seeking rewarding careers in the financial sector.
