Despatch Technician/Logistics
Despatch Technician/Logistics

Despatch Technician/Logistics

Coalville Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Despatch Technician, handling software loading and stock management.
  • Company: Secure Retail is a leading payments innovator based in Coalville, Leicestershire.
  • Benefits: Enjoy 25 days holiday, private health insurance, gym access, and a profit share scheme.
  • Why this job: Be part of a friendly team, contributing to innovative payment solutions with great work-life balance.
  • Qualifications: GCSEs in English, Maths, or IT at grade 4 or above; good communication skills required.
  • Other info: Standard hours are 9:00 am to 5:00 pm, with optional overtime available.

The predicted salary is between 28800 - 43200 £ per year.

Do you enjoy a hands-on role that combines administration and technology? Are you looking to join a professional and friendly team and contribute to the efficient operations of a successful company based in Coalville, Leicestershire? If so, this could be the role for you.

Along with great pay and a 9:00 - 5:00 pm working day, the Despatch Technician will receive 25 days holidays plus bank holidays, a profit share scheme paid monthly on top of salary, access to our onsite gym facility, Private Health insurance and a generous Company Pension.

Smart Payment Technologies are a dedicated team of payments innovators committed to addressing our clients' pressing payment challenges. Every time you make a payment in a shop, restaurant, pub or supermarket in the UK, there’s a good chance it will be made on a payment device we’ve supplied.

As Despatch Technician you will be responsible for loading software onto payment devices and configuring customer specific settings, communicating with the internal sales team, picking, despatch, booking in, stock-taking and stock management duties.

To be successful you will also have:

  • An excellent attention to detail and accuracy
  • Be able to follow procedures correctly
  • Be a good communicator both verbally and written - this includes a good email etiquette
  • Enjoy working in a team environment and have a flexible approach
  • The ability to react quickly in a busy environment to ensure that our customer’s needs are met
  • Have a GCSE or equivalent in English, Mathematics and/or IT grade 4 and above
  • Be willing to undergo a DBS (criminal record) check and credit check

Standard hours of work are 9:00 am to 5:00 pm Monday to Friday with occasional voluntary overtime.

Despatch Technician/Logistics employer: Secure Retail

At Smart Payment Technologies, we pride ourselves on being an excellent employer, offering a supportive and professional work environment in Coalville. Our team enjoys competitive pay, generous holiday allowances, and unique benefits such as a profit share scheme and access to an onsite gym, all while contributing to innovative payment solutions that impact everyday transactions. We are committed to employee growth, fostering a culture of collaboration and flexibility, making this an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Secure Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Despatch Technician/Logistics

✨Tip Number 1

Familiarise yourself with the specific software and technology used in logistics and despatch roles. Understanding how to load software onto payment devices and configure settings will give you a significant edge during interviews.

✨Tip Number 2

Brush up on your communication skills, especially email etiquette. Since you'll be liaising with the internal sales team, being able to convey information clearly and professionally is crucial.

✨Tip Number 3

Demonstrate your attention to detail by preparing examples of how you've successfully followed procedures in past roles. This will show that you can maintain accuracy in a busy environment.

✨Tip Number 4

Be ready to discuss your flexibility and teamwork experience. Think of instances where you've adapted to changing situations or collaborated effectively with others, as these traits are highly valued in this role.

We think you need these skills to ace Despatch Technician/Logistics

Attention to Detail
Communication Skills
Teamwork
Flexibility
Time Management
Problem-Solving Skills
Technical Aptitude
Stock Management
Software Configuration
Administrative Skills
Email Etiquette
Ability to Follow Procedures
GCSE in English, Mathematics and/or IT (Grade 4 and above)
DBS Check Compliance
Adaptability in a Fast-Paced Environment

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Despatch Technician position. Tailor your application to highlight relevant skills and experiences that match what the company is looking for.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in logistics, administration, or technology. Emphasise your attention to detail, communication skills, and any relevant qualifications, such as GCSEs in English, Mathematics, or IT.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to follow procedures, work in a team, and react quickly in busy environments.

Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. Ensure that your email etiquette is professional, as this reflects your communication skills, which are crucial for the role.

How to prepare for a job interview at Secure Retail

✨Show Your Attention to Detail

As a Despatch Technician, attention to detail is crucial. Be prepared to discuss examples from your past experiences where your accuracy made a difference, whether in administration or logistics.

✨Demonstrate Your Communication Skills

Since the role requires good verbal and written communication, practice articulating your thoughts clearly. You might be asked to explain complex processes, so ensure you can do this effectively.

✨Highlight Your Teamwork Experience

This position involves working closely with others, so share instances where you've successfully collaborated in a team. Emphasise your flexible approach and how you adapt to different team dynamics.

✨Prepare for Technical Questions

Given the technical nature of the role, brush up on relevant software and technology used in logistics. Be ready to discuss how you would handle specific tasks like loading software onto devices or managing stock.

Despatch Technician/Logistics
Secure Retail
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