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- Tasks: Create and enhance digital solutions for an amazing customer experience.
- Company: Join a forward-thinking company with a strong focus on digital innovation.
- Benefits: Enjoy 35 days holiday, private healthcare, and a strong pension plan.
- Other info: Hybrid work model with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that values creativity and proactive problem-solving.
- Qualifications: Experience in digital media, WordPress, and strong communication skills required.
Up to £50,000+ Excellent Staff Benefits including 35 Days Holiday, Strong Company Pension & Life Assurance, Private Healthcare including Dental, Physio, Eye Tests, Buy & Sell Additional Annual Leave. Hybrid: 2 Days Onsite, 3 Days Work from Home.
Our Client is looking for a driven, proactive, and innovative Digital Media Specialist. You will need to be a confident Self-Starter, capable of owning your workload End-to-End. This dynamic role will require you to use your passion for Digital Technology, your Drive to Deliver an Excellent Customer Experience, and your thirst for knowledge to Proactively Seek & Deliver Digital Solutions that Improve Services & Processes.
The Ideal Candidate will have Exceptional Attention to Detail, Strong Stakeholder Communication Skills & Ability to Work Independently to Tight Timelines.
About The Role:
- Providing Beneficial & Accessible Solutions to Enhance Digital Services for Clients & Colleagues is a Key Part of the Strategic Vision.
- Engage with Stakeholders & Colleagues to Understand Future Digital Requirements.
- Research Digital Solutions & Articulate Opportunities to Enhance Services & Processes.
- Work Closely with IT & Communications Teams, to Deliver High Quality Digital Solutions & Engaging Content.
- Shape Digital Solutions to Ensure Smooth & User-Friendly Customer Journey & Excellent Customer Experience.
- Provide Digital Performance Reporting & Analysis.
- Work with IT Colleagues to Troubleshoot & Fix Website & Portal Issues.
- Engage with Suppliers.
- Respond to Client & Colleague Feedback & Requests and Make Changes as & when appropriate.
- Write Test Scripts & Undertake Thorough Testing of Solutions & Fixes.
Demonstrable Experience of Digital Media Partner would include:
- WordPress CMS: Hands-On Experience Building, Maintaining & Developing Websites using Page-Builder Tools such as Breakdance, Elementor (or similar).
- End-to-End Website & Digital Systems Delivery: From Concept & Design Through to launch, Adhering to Brand Guidelines & Working to Tight Deadlines with Minimal Supervision, with Ability to Provide Mock-Ups to Stakeholders.
- Adobe Creative Suite: Proficient in Photoshop, Illustrator & InDesign (or equivalent) for Producing On-Brand Digital & Print-Ready Assets.
- Systems Thinking: Ability to Understand, Evaluate & Improve Digital Systems that serve Both Internal Colleagues & External Users, Identifying How Changes in One Area can Affect Others.
- Analytics & User Insight: Confident Using HotJar & Google Analytics to Interpret User Behaviour, Generate Actionable Insight & Report on Digital Performance.
- SEO Best Practice: Working Knowledge of On-Page & Technical SEO, including Metadata, Site Structure, Page Speed & Search Visibility.
- Web Accessibility: Solid Understanding of WCAG 2.1 AA Standards & How to Apply Them in Practice across Websites, Content & Digital Products.
- UX/UI Design: Experience Creating User-Centred Digital Experiences, from Wireframing & Prototyping through to Final Implementation, with an eye for Clean, Intuitive Design.
- Customer Portal / Internal CMS Ownership: Proven Experience Acting as Product Owner for Customer-Facing or Internal Portal, including Content Governance, User Management & Continuous Improvement.
- Familiarity with RESTful APIs.
- Experience with Email Marketing Platforms (e.g. Twilio, Sendgrid, Mailchimp, Campaign Monitor) & CRM-Integrated Digital Communications.
- Ideally some experience Migrating Digital Systems such as Portal Applications & Websites.
Searches: Digital Media, Digital Experience Partner, Digital Experience Service Partner, DX Partner, Digital Consulting, User Experience (UX), Digital Marketing, Content Manager, Customer Experience Manager, Digital Strategy UX/UI, WordPress.
DIGITAL MEDIA SPECIALIST in Stevenage employer: Secure Recruitment LTD
Contact Detail:
Secure Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DIGITAL MEDIA SPECIALIST in Stevenage
✨Tip Number 1
Network like a pro! Get out there and connect with people in the digital media space. Attend industry events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in digital media. Include projects that demonstrate your expertise in WordPress, Adobe Creative Suite, and any other relevant tools. A strong portfolio can really set you apart from the competition.
✨Tip Number 3
Prepare for interviews by researching the company and its digital strategies. Be ready to discuss how your skills can enhance their digital services. Tailor your responses to show how you can deliver an excellent customer experience and improve processes.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. So, what are you waiting for? Get applying!
We think you need these skills to ace DIGITAL MEDIA SPECIALIST in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Digital Media Specialist role. Highlight your hands-on experience with WordPress, Adobe Creative Suite, and any relevant digital solutions you've implemented.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for digital technology and customer experience. Share specific examples of how you've proactively sought and delivered digital solutions in previous roles.
Showcase Your Attention to Detail: In your application, demonstrate your exceptional attention to detail. This could be through the clarity of your writing or by providing examples of how you've ensured quality in your past projects.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Secure Recruitment LTD
✨Know Your Digital Tools
Make sure you’re well-versed in the digital tools mentioned in the job description, like WordPress, Adobe Creative Suite, and Google Analytics. Familiarise yourself with their functionalities and be ready to discuss how you've used them in past projects.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially those related to digital solutions and customer experience. Highlight your ability to troubleshoot issues and improve processes, as this is key for the role.
✨Engage with Stakeholders
Demonstrate your communication skills by discussing how you’ve engaged with stakeholders in the past. Be ready to explain how you gather feedback and implement changes based on that input, as collaboration is crucial in this position.
✨Stay Updated on Digital Trends
Research the latest trends in digital media and marketing. Being able to discuss current innovations or best practices will show your passion for the field and your commitment to delivering excellent digital solutions.