At a Glance
- Tasks: Provide frontline Door Supervision and ensure a safe environment for customers.
- Company: SOS Security, a modern security services company in Shoreditch.
- Benefits: Earn £13.00 per hour with great progression opportunities and industry-leading training.
- Other info: Flexible hours with a supportive management team and friendly colleagues.
- Why this job: Join a vibrant team at a premier bar and make a real difference.
- Qualifications: SIA license required; experience in customer service is a plus.
The predicted salary is between 27360 - 27360 £ per year.
SOS Security is a values based modern security services company. We provide Door Supervision Services and Event Operations to one of Shoreditch's premier multi-level, multi-function Bars with a huge outdoor courtyard. We are seeking a well-presented, articulate, reliable team player to provide frontline Door Supervision for our contract in East London EC2A.
Hours of work every week: Total 17 hours per week
Pay Rate: £13.00 per hour
Duties will include:
- Carry out routine patrols around the venue
- Ask trespassers to leave the venue
- Eject non-compliant visitors at the venue
- Report incidents as and when they occur
- Control entry to the venue
- Aiding customers in distress and where applicable administering the necessary first aid
- Monitoring customer behaviour
- Monitoring health and safety issues
- Enforce venue rules
Requirements:
- A passion for customer care and a sensitivity to clients' needs
- In-date SIA license
- Account for previous 5 years
- Right to work in the UK
- Experience of working in busy customer service environment within the hospitality or customer services industry or ideally corporate security
- Experience in customer facing environments
- Flexible for covering additional shifts
- Enthusiasm and motivation to be a performance-driven team player
- Ability to work on own initiative
- Excellent organisational skills and a willingness to work flexibly and to tight deadlines
- Data management and strong record keeping skills
Benefits:
- A great earning potential
- Chance to work at one of Shoreditch's premier multi-level, multi-function bars with a huge outdoor courtyard
- Access to industry leading training
- Great staff progression opportunities
- Working with experienced and friendly security staff
- Supportive management team
Door Supervision EC2A 17hrs/wk Immediate Start Dates employer: Secure On Site Private Security Services
SOS Security is an exceptional employer, offering a dynamic work environment at one of Shoreditch's premier bars. With a strong focus on employee growth, we provide industry-leading training and supportive management, ensuring our team members thrive in their roles. Join us for a rewarding experience where your passion for customer care and teamwork will be valued and recognised.
Contact Details:
Secure On Site Private Security Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Door Supervision EC2A 17hrs/wk Immediate Start Dates
✨Tip Number 1
Get to know the venue! Familiarise yourself with the layout and the crowd. This will help you feel more confident when you're on duty and make it easier to spot any issues before they escalate.
✨Tip Number 2
Network with your colleagues and other staff members. Building good relationships can help you get support when needed and create a positive working environment, which is key in customer service roles.
✨Tip Number 3
Stay calm and collected, especially in high-pressure situations. Your ability to manage stress and keep a level head will not only help you perform better but also reassure customers that they are in safe hands.
✨Tip Number 4
Don’t hesitate to ask for feedback from your supervisors. Constructive criticism can help us improve and show that you’re keen to develop your skills in the role. Plus, it demonstrates your commitment to providing top-notch service!
We think you need these skills to ace Door Supervision EC2A 17hrs/wk Immediate Start Dates
Some tips for your application 🫡
Show Your Personality:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer care and teamwork.
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or security. We’re looking for team players who can handle busy environments, so connect your past roles to what we do at SOS Security.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-organised information that’s easy to read. This shows us you have excellent organisational skills, which is key for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Secure On Site Private Security Services
✨Know Your Venue
Familiarise yourself with the bar's layout and its key areas, especially the outdoor courtyard. This will help you answer questions about how you'd manage crowd control and monitor customer behaviour effectively.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've demonstrated excellent customer service. Highlight situations where you’ve handled difficult customers or emergencies, as this is crucial for a role in door supervision.
✨Dress to Impress
Since the role requires a well-presented individual, make sure you dress smartly for the interview. A professional appearance shows that you take the position seriously and understand the importance of first impressions.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with trespassers or managing health and safety issues. Think through your responses beforehand, focusing on your ability to remain calm and assertive under pressure.
