At a Glance
- Tasks: Lead a team providing safe and dignified transport services for patients.
- Company: Join a caring organisation focused on patient care and team development.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Other info: Flexible shifts with opportunities for career progression and recognition.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in team management and a passion for patient care required.
The predicted salary is between 30819 - 30819 £ per year.
Reports To: Deputy Care Operations Manager
Job Type: Full-time
Shift Pattern: 4 on 4 off, 10:30am to 23:00pm
Pay rate: £13.49 p/h for days; £14.49 p/h for nights and weekends
Annual Remuneration: Starting from £30,819.60
What Youll Be Doing
- You will be responsible for leading and developing a team providing safe and dignified transport services, including:
- Ensuring high-quality patient care during transfers, ensuring safety, comfort, and professionalism
- Training and mentoring new and existing team members
- Maintaining vehicle standards and ensuring compliance with health & safety regulations
- Supervising and coaching the team to deliver exceptional care while maintaining a positive team culture
- Collaborating with the Deputy Care Operations Manager and other business leaders to implement best practices and new initiatives
- Managing rotas and optimising team productivity while balancing patient care and business goals
- Supporting business development through building relationships with clients and stakeholders
- Deputising for the Deputy Care Operations Manager in their absence, ensuring continuity of service
Requirements
- Full UK Manual Driving License (Required)
- Enhanced DBS Certificate within the last 3 years (Preferred)
- Experience in managing and developing teams in a healthcare or transport environment
- Strong communication skills, with the ability to stay calm under pressure and manage difficult situations
- Passionate about patient care, demonstrating empathy and respect in all interactions
- Minimum 12 months driving experience in a relevant setting preferred
- Ability to act as a role model for quality patient care and company values
What We Offer
- Training & Development: Full Induction including de-escalation techniques, physical intervention, and First Aid; Additional Specialist Training and NVQ Diplomas; Career Progression opportunities and mentorship to develop your leadership skills
- Benefits: Company Pension & Cycle-to-Work Scheme; Refer-a-Friend Bonus; Health Care Cash Plan after a 6-month probationary period; Eligibility for Blue Light Card; Employee Assistance Programme from day one; Full Uniform & Enhanced PPE; Additional Annual Leave after 2 years of service; Wagestream financial wellbeing platform; Monthly Care Awards and driver recognition schemes; Suggestion Scheme with rewards for implemented ideas
Please Note: Due to the nature of our work, flexibility is essential. Shifts may vary depending on patient needs, and overtime may occasionally be required. Over runs are paid at an additional £8 p/h. Enhanced Pay (£1.20 p/h) for work involving Place of Safety and Bed Watch activities. Additional shift enhancements of £1.75 p/h may apply for call-ins or extra shifts.
Work Location: In person
Team Leader in Somerset employer: Secure Care UK Limited
Secure Care UK Limited is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and service users. With competitive pay rates and a flexible 4on/4off shift pattern, employees can enjoy a healthy work-life balance while gaining valuable experience in mental health services. The company is committed to employee growth, providing opportunities for professional development in a rewarding and meaningful role based in the beautiful St. Leonards-On-Sea.