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- Tasks: Support mental health transport needs, ensuring safe and dignified patient care.
- Company: Secure Care UK, a leader in compassionate mental health transport.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives during their most vulnerable moments.
- Qualifications: Full UK driving licence and strong communication skills required.
- Other info: Flexible shifts with career progression and recognition schemes.
The predicted salary is between 27580 - 31000 £ per year.
If you’re looking for a rewarding role in Mental Health Care, this is your opportunity! Working in healthcare allows you to make a real difference in people's lives during their most vulnerable moments.
We are seeking compassionate and dedicated Mental Health Transport Assistants to join our growing team. Experience is a bonus, but not essential—full training is provided. We’re looking for empathetic individuals who thrive in a team environment and are committed to providing respectful, person-centred care.
This role involves far more than driving. You’ll be working directly with patients, ensuring their safe and dignified transport, often during mental health crises. Situations may require you to apply de-escalation techniques and trained interventions, always prioritising patient wellbeing.
Equal OpportunitiesSecure Care UK is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and applicants. We welcome applications from all sections of the community regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.
What You’ll Be DoingYou will support a range of transport needs involving individuals detained under the Mental Health Act, including:
- Hospital transfers
- Court or prison escorts, and medical appointments
- House extractions under Section 135
- Working alongside police and mental health professionals to safely move patients from their home to a place of safety
- Community assessments, supporting local authority mental health reviews in people’s homes
- Bed watch services, where you supervise and support admitted patients during hospital stays
- Suite work, providing care and supervision for patients held in psychiatric suites under Section 136 or 135, often for up to 24–36 hours
You will work in crews of two or more, rotating between driving, escorting, and sitting with patients. We use secure, specially-adapted vehicles under 3.5 tonnes, with larger Safe Area Vehicles for more complex transfers.
Requirements- Full UK Manual Driving License (required)
- Enhanced DBS certificate within the last 3 years (preferred)
- Strong communication skills and ability to stay calm under pressure
- Team player with resilience, empathy, and great attention to detail
- Minimum 12 months’ driving experience preferred
Secure Care UK was founded in 2013 in response to a national need for safe and compassionate transport for individuals detained under the Mental Health Act. We are the only Secure Patient Transport provider in the UK meeting Restraint Reduction Network (RRN) standards. Headquartered in St Leonards, we operate nationally and also handle some international transfers. Celebrating 10 years of service in 2023, our core values remain: Patient First, Respect, Openness, Unity, and Determination.
What We Offer- Training & Development
- Full induction including de-escalation, physical intervention, handcuff training, and First Aid
- Additional specialist training and NVQ Diplomas
- Career progression and mentoring opportunities
- Company pension
- Refer-a-friend bonus
- Health Care Cash Plan (after 6-month probation)
- Blue Light Card (eligibility)
- Employee Assistance Programme (from day one)
- Full uniform and enhanced PPE
- Additional annual leave (after 2 years)
- Wagestream financial wellbeing platform
- Monthly Care Awards and driver recognition schemes
- Suggestion scheme with rewards for implemented ideas
Please Note: Due to the nature of our work, flexibility is essential. Shifts may overrun or vary depending on patient needs. Overtime is paid at £22 p/h, with enhanced pay (£1.20 p/h) for work involving Place of Safety and Bed Watch. Additional shift enhancements of £1.75 p/h may apply for call-ins or extra shifts.
If you’re passionate about making a difference and supporting people through challenging times, we’d love to hear from you. Apply today and start a meaningful career with Secure Care UK.
Mental Health Transport Assistant in London employer: Secure Care UK - Bases
Contact Detail:
Secure Care UK - Bases Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Transport Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, attend local events, or join online forums. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common questions your way, especially those related to mental health scenarios. The more comfortable you are, the better you'll shine during the real deal.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, share why mental health care matters to you. Your genuine enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Secure Care UK.
We think you need these skills to ace Mental Health Transport Assistant in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for mental health care shine through. We want to see why you’re excited about this role and how you can make a difference in people's lives.
Tailor Your CV: Make sure your CV is tailored to the Mental Health Transport Assistant role. Highlight any relevant experience, skills, or training that aligns with what we’re looking for, even if it’s not directly related.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate honesty and clarity, so don’t be afraid to express yourself authentically.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll find all the info you need to get started on your journey with us!
How to prepare for a job interview at Secure Care UK - Bases
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Mental Health Transport Assistant. Familiarise yourself with the key tasks, such as patient transport and de-escalation techniques. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Empathy
In this line of work, empathy is crucial. Be prepared to share examples from your past experiences where you've shown compassion and understanding, especially in challenging situations. This will highlight your suitability for a role that requires a caring approach.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific situations involving patients in distress or crisis. Practising your responses can help you articulate your thought process and decision-making skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training provided, team dynamics, or how they support staff wellbeing. This shows your enthusiasm for the role and helps you gauge if the company aligns with your values.
