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- Tasks: Lead digital operations and ensure high-quality release execution for music labels.
- Company: Join Secretly Distribution, a global leader in music distribution.
- Benefits: Enjoy competitive pay, generous leave, and health benefits.
- Why this job: Make an impact in the music industry while working with top artists and labels.
- Qualifications: 3+ years in digital operations with strong leadership and problem-solving skills.
- Other info: Dynamic work environment with opportunities for growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Senior Manager of Digital Operations role at Secretly Group
Title: Senior Manager Digital Operations
Status: Full-time
Hours: 40/week, Monday – Friday, 10 am – 6:30 pm (UK) / 9 am – 6 pm (USA)
Location: London, UK or New York, NY
Reports to: Head of Digital Operations
Company Summary
Secretly Distribution is a curated distribution company working globally with premiere independent labels and artists. We are headquartered in Bloomington, IN, with offices in Brooklyn, Chicago, London, and Los Angeles, and additional staff in Paris, Berlin, Amsterdam, and beyond. We work every day to support great art with transparency, creativity, expertise, and hard work.
Position Summary
Secretly Distribution is seeking a Senior Digital Operations Manager to join our global Digital Operations team. This role, based in London or New York, will lead operational delivery of digital releases to DSPs, oversee rights management, and act as the senior point of contact for labels and internal stakeholders. The role combines strategic oversight with hands-on operational responsibilities, ensuring high-quality release execution, optimal client satisfaction, and efficient internal processes.
Responsibilities
- Reporting to the Head of Digital Operations, lead and mentor the UK and US Digital Operations teams and coordinate workflows.
- Serve as the senior operational contact for SD’s labels, handling issues and maintaining high satisfaction.
- Build and maintain strong relationships with DSP partners, manage delivery to new services, and ensure compliance with specifications and style guides, including maintaining SD’s Platinum Spotify Preferred Partner status.
- Oversee back catalogue onboarding, anti-piracy activities, infringement claims, and DMCA notices.
- Optimize internal processes, document best practices, and support process improvements, operational innovations, and system implementations, including our repertoire management tool, RIOT.
- Track KPIs, report on performance, and provide actionable insights to improve Digital Operations workflows.
- Stay current on industry trends, DSP developments, and rights management (including YouTube, Facebook Rights Manager, DDEX/XML), leveraging insights to enhance label services.
- Represent Secretly Distribution at management meetings, industry events, and conferences when required.
The Ideal Candidate Demonstrates
- Minimum of 3 years in digital operations within a music distributor or label, with a strong track record of delivering results.
- Outstanding interpersonal skills, with experience leading cross-functional teams, managing client-facing initiatives, and overseeing team capacity to achieve operational goals.
- Demonstrated ability to oversee projects from conception to completion, such as catalogue onboarding, ensuring accuracy, timely delivery, and consistently high label satisfaction.
- Deep knowledge of digital music trends, DSP platforms, and evolving industry developments, including the Spotify Preferred Partnership programme.
- Skilled at identifying, analyzing, and resolving complex digital delivery issues with efficiency and precision.
- Established relationships across the music industry, including DSP contacts, distributors, and strategic partners.
- Expert understanding of digital service platforms and rights management, including YouTube content management and monetization.
- Comfortable supporting system implementations, process change initiatives and introducing operational innovations.
BWSCD Benefits (UK)
- Holidays
- Pension contributions
- End of Year Closure Holiday
- 12 weeks for parental leave after birth or adoption paid at 100% of salary
- Volunteer Hours Matching Policy
- Employee Assistance Program
- UK Bank Holidays
- Cycle to Work Scheme
SG Services, Inc. Benefits (USA)
- Paid holidays including end of the year closure
- Paid Time Off policy, which includes a separate Sick Days bank
- 401K with corporate matching
- 12 weeks for parental leave after birth or adoption paid at 100% of salary
- Commuter Benefit
- Volunteer Hours Matching Policy
- Employee Assistance Program
- Medical Health insurance covered at 100% for employee-only medical premiums
- Dental & Vision insurance
All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, age, race, creed, color, religion, sex, marital status, affectional or sexual orientation, gender identity or expression, ancestry, nationality, or national origin.
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Senior Manager of Digital Operations employer: Secretly Group
Contact Detail:
Secretly Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager of Digital Operations
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Secretly Distribution. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the latest trends in digital operations and DSP platforms. Show us you’re not just a candidate, but someone who’s genuinely passionate about the music industry.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are talking about your experience and skills, the better you’ll come across during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Secretly Distribution.
We think you need these skills to ace Senior Manager of Digital Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Manager of Digital Operations role. Highlight your experience in digital operations and any relevant achievements that align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about digital operations in the music industry and how your skills can help us at Secretly Distribution.
Showcase Your Interpersonal Skills: Since this role involves leading teams and managing client relationships, be sure to showcase your outstanding interpersonal skills. Share examples of how you've successfully led cross-functional teams or resolved complex issues.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Secretly Group
✨Know Your Digital Operations Inside Out
Make sure you brush up on your knowledge of digital operations, especially in the music industry. Familiarise yourself with DSP platforms and rights management processes, as well as any recent trends or changes. This will show that you're not just interested in the role but are also proactive about staying informed.
✨Showcase Your Leadership Skills
As a Senior Manager, you'll be leading teams, so be ready to discuss your leadership style and past experiences. Prepare examples of how you've successfully managed cross-functional teams and resolved conflicts. Highlighting your ability to mentor and inspire others will set you apart.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific situations, like managing a complex digital delivery issue or optimising internal processes. Think through potential scenarios and outline your approach. This will demonstrate your problem-solving skills and strategic thinking.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street! Take the time to connect with your interviewers by asking insightful questions about their experiences at Secretly Distribution. This not only shows your interest in the company culture but also helps you gauge if it's the right fit for you.