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- Tasks: Manage the entire sales cycle from order receipt to delivery and invoicing.
- Company: Join a dynamic team focused on efficient sales and customer satisfaction.
- Benefits: Enjoy a collaborative work environment with opportunities for growth.
- Why this job: Be a key player in our sales process and enhance your organizational skills.
- Qualifications: Strong multitasking, attention to detail, and communication skills required.
- Other info: Ideal for those looking to gain experience in sales administration.
The predicted salary is between 28800 - 43200 £ per year.
As Sales Administrator you will play a crucial role in ensuring the smooth and efficient operation of our sales, dispatch and delivery processes. You will be responsible for administering the full sales cycle from order receipt through despatch, invoicing and payment.
Duties:
- Monitoring all sales channels (wholesale, retail, email, phone) for new orders and entering new orders into an order management system.
- Checking customer orders are correct for product, pricing, sales and delivery terms.
- Scheduling customer orders for delivery date according to region.
- Invoicing customers and sending statements of account and payment reminders.
- Assisting with the dispatch of retail orders and the creation of shipping labels.
- Maintaining sales records and generating reports for senior management.
- Responding to customer queries and complaints and providing excellent customer service.
- Issuing customer credit notes as required.
- Reconciling customer payments with customer invoices.
Responsibilities:
- Responsible for all sales order management ensuring all orders are processed accurately and in a timely manner.
- Ensuring orders are scheduled for delivery to maintain efficient delivery operations.
- Ensuring customers are informed of any discrepancies with their order and responding to requests for changes.
- Responsible for accurately and timely Accounts Receivable processes.
Skills, Experience & Attributes:
- Excellent organisational skills with the ability to multitask and prioritise tasks effectively.
- Strong attention to detail and accuracy.
- Exceptional communication skills, both written and verbal.
- Ability to work independently as well as collaboratively in a team environment.
- Experience in an administrative role with proficiency in order management and general sales systems.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Food and Beverage Manufacturing
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Sales Administrator employer: Secret Smokehouse
Contact Detail:
Secret Smokehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarize yourself with order management systems commonly used in sales administration. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be responding to customer queries and complaints, showcasing your ability to handle difficult situations with grace can make a strong impression.
✨Tip Number 3
Highlight your organizational skills by preparing examples of how you've successfully managed multiple tasks or projects simultaneously in previous roles. This will show that you can thrive in a fast-paced environment.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for will help you align your answers during the interview and demonstrate that you're a good fit for our team.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration and order management. Use specific examples that demonstrate your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your exceptional communication skills and explains why you are a great fit for the Sales Administrator role. Mention your ability to multitask and provide excellent customer service.
Highlight Relevant Skills: In your application, emphasize your proficiency in order management systems and any experience you have with invoicing and accounts receivable processes. This will show that you understand the key responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Secret Smokehouse
✨Show Your Organizational Skills
As a Sales Administrator, you'll need to demonstrate your excellent organizational skills. Be prepared to discuss specific examples of how you've managed multiple tasks or projects simultaneously in previous roles.
✨Highlight Attention to Detail
Attention to detail is crucial in this role. During the interview, mention instances where your meticulousness helped avoid errors or improved processes, especially in order management or invoicing.
✨Demonstrate Communication Skills
Exceptional communication is key for a Sales Administrator. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've effectively handled customer queries or complaints in the past.
✨Familiarize Yourself with Order Management Systems
Since proficiency in order management systems is essential, make sure to research common systems used in the industry. If you have experience with any specific software, be ready to discuss how you utilized it to streamline sales processes.
