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- Tasks: Be the backbone of our sales operations, managing orders and customer queries.
- Company: Join a passionate team dedicated to craft and customer care.
- Benefits: Gain valuable experience in a dynamic environment with growth potential.
- Other info: Opportunity to meet clients in central London and develop your career.
- Why this job: Make a real impact by supporting sales and building relationships.
- Qualifications: Experience in admin roles, especially with order management and sales systems.
The predicted salary is between 30000 - 40000 £ per year.
We're a small, passionate team who care deeply about our craft and our customers. We're looking for a highly skilled and professional Sales Administrator to join us and become the backbone of our sales operations.
As our Sales Administrator, you'll be the central hub of our sales process, managing the complete order journey from first enquiry through to payment.
- Monitor all sales channels (wholesale, retail, email, phone) and accurately enter orders into our order management system.
- Manage online inventory across B2B and B2C platforms.
- Respond promptly to customer queries and complaints with the highest level of professionalism and care.
- Manage and update our CRM.
- Occasionally meet wholesale clients face-to-face in central London.
- Manage accounts receivable processes efficiently.
- Assist with B2B and B2C dispatch including creating shipping labels.
- Maintain comprehensive sales records.
- Generate weekly reports for senior management on wholesale accounts.
Experience in administrative roles, particularly with order management and sales systems. Skilled at building and maintaining relationships with partners and stakeholders.
Sales Coordinator (Serviced Office) in London employer: Secret Smokehouse | B Corp™
Contact Detail:
Secret Smokehouse | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator (Serviced Office) in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Coordinator role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions and scenarios related to sales administration. We can help you with mock interviews to boost your confidence and nail that first impression.
✨Tip Number 3
Show off your skills! When you get the chance to meet potential employers, whether online or face-to-face, be ready to discuss your experience with order management systems and CRM tools. Highlight how you've successfully managed sales processes in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Coordinator (Serviced Office) in London
Some tips for your application 🫡
Show Your Passion: We want to see your enthusiasm for sales and customer service! Make sure to highlight any relevant experience that showcases your passion for helping customers and managing sales processes.
Be Detail-Oriented: As a Sales Coordinator, attention to detail is key. When filling out your application, double-check for any typos or errors, and ensure that all your experiences are clearly outlined and relevant to the role.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to reflect the specific skills and experiences mentioned in our job description. Show us why you’re the perfect fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Secret Smokehouse | B Corp™
✨Know Your Sales Process
Familiarise yourself with the entire sales journey, from enquiry to payment. Be ready to discuss how you would manage each step and ensure a smooth process for customers. This shows you understand the role's importance in the overall sales operations.
✨Showcase Your CRM Skills
Since managing and updating the CRM is key, be prepared to talk about your experience with CRM systems. Share specific examples of how you've used them to improve sales processes or customer relationships in previous roles.
✨Demonstrate Your Customer Care Approach
Highlight your ability to respond to customer queries and complaints professionally. Prepare a couple of scenarios where you successfully resolved issues, showcasing your problem-solving skills and commitment to customer satisfaction.
✨Be Ready for Face-to-Face Interaction
As you'll occasionally meet wholesale clients in central London, practice discussing how you build and maintain relationships. Think of examples where you've successfully engaged with clients, as this will demonstrate your interpersonal skills and professionalism.